IT Infrastructure Engineer

Join to apply for the IT Infrastructure Engineer role at ArvatoConnect

Join to apply for the IT Infrastructure Engineer role at ArvatoConnect

Get AI-powered advice on this job and more exclusive features.

This range is provided by ArvatoConnect. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from ArvatoConnect

Talent Acquisition Specialist at ArvatoConnect | Strong Interest In Connecting People With Opportunities |

Future shapers. Experience makers.

Location: Remote with the requirement to travel to our UK offices as and when required.

Contract: Permanent

The Role:

ArvatoConnect are seeking an IT Infrastructure Engineer to join our high-performing IT function. You’ll be at the heart of our operations - designing, supporting, and maintaining the core technology that powers both our internal systems and those of our clients. You'll work across cloud platforms, servers, networks, and storage - resolving complex issues, ensuring system resilience, and delivering service excellence. You’ll also work closely with cross-functional teams and trusted third-party partners to ensure robust, secure, and high-performing platforms. If you're solutions-focused, thrive on responsibility, and have a sharp eye for operational detail, we want to hear from you.

Apply today and take the next step in your infrastructure career.

What you’ll do:

• Take ownership of infrastructure and network support tickets - resolving issues end-to-end and ensuring documentation is up to date.
• Support and maintain cloud, server, network, and storage systems across internal platforms and client environments.
• Monitor system performance, proactively identifying and fixing issues before they escalate.
• Ensure all infrastructure aligns with security best practices and vendor standards.
• Maintain and regularly test backup and disaster recovery processes in line with service agreements.
• Produce clear and accurate technical documentation, including system diagrams and service records.
• Collaborate with other IT teams and third-party partners to resolve issues and support project delivery.
• Contribute to projects as a technical resource, delivering assigned tasks on time and to spec.
• Participate in the on-call rota, providing out-of-hours support when required.

What you’ll bring to the table:

• Proven experience in a 3rd line support role within a corporate environment.
• Strong problem-solving skills and a track record of fault resolution.
• Hands-on experience with cloud and virtualised server platforms.
• Familiarity with tools and environments such as AAD/AD, AWS, Azure, VPN, M365, and Censornet.
• Confident following ITIL-based processes and documenting technical actions.
• Self-motivated with a proactive mindset and a strong sense of ownership.
• Able to manage priorities in a fast-moving environment with shifting demands.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams.

Proven experience in a 3rd line support or infrastructure engineering role.

Proven experience with cloud infrastructure and virtualised environments.

Background working in ITIL-compliant support environments.

Eligible to work in the UK and willing to travel to UK sites as needed.

Willingness to join an on-call rota (including evenings and weekends when scheduled).

Benefits Include:

• Discretionary Annual Bonus – recognising and rewarding your individual contribution to the company’s success.
• Generous Holiday Entitlement – 25 days annual leave plus 8 bank holidays, with the option to purchase an additional 5 days.
• Pension Scheme – 4% employee contribution matched by the company.
• Life Insurance – coverage of 4x your basic salary, offering peace of mind for you and your loved ones.
• 24/7 Health and Wellbeing Support – access to a virtual GP, mental health services, fitness programmes, and more through our WeCare platform.
• Exclusive Discounts and Offers – enjoy savings with leading brands via our MyRewards programme, including retailers such as Apple, John Lewis, and M&S.

Diversity & Inclusion Statement:

It’s our differences that makes our organisation stronger, and we work to ensure that all our colleagues’ voices are heard and that their aspirations are nurtured in a culture where people can grow and be 100% themselves every day, no matter their age, sex, gender, disability, ethnicity, sexuality, neurodiversity, or religion. Not only are we a Disability Confident Committed Employer, but we also believe in continuously strengthening our female talent, standing with the LGBTQI+ community and celebrating our multicultural workforce.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Engineering

• Industries

  Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at ArvatoConnect by 2x

Sign in to set job alerts for “Information Technology Infrastructure Engineer” roles.

Theale, England, United Kingdom 6 months ago

Onsite Wintel Engineer (Newcastle Campus)

Northern Ireland, United Kingdom £45,000.00-£55,000.00 2 weeks ago

Derby, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Cloud & Infrastructure Solutions Engineer

Newton Abbot, England, United Kingdom 2 months ago

Barnet, England, United Kingdom 4 days ago

Edinburgh, Scotland, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

Southwick, England, United Kingdom 2 days ago

London, England, United Kingdom 6 months ago

Taunton, England, United Kingdom 4 weeks ago

Software Engineer, Data Infrastructure & Acquisition - Glasgow, United Kingdom

Glasgow, Scotland, United Kingdom 5 days ago

Greater Bristol Area, United Kingdom 4 weeks ago

Carlisle, England, United Kingdom 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr