Location: Hybrid (UK-based – Leicester or within commuting distance)
Reporting to: COO, CareApps Ltd (Empathika)
Collaborates with: CTO, Product Design Lead, QA Lead, and Development Team
About Empathika
Empathika, a flagship product of CareApps Ltd, is an AI-powered healthcare platform designed to transform medication management, communication, and compliance across care homes and domiciliary care. Following a successful launch at the Birmingham Care Show, we are entering an accelerated growth phase, supported by renewed investor commitment and an expanded development capacity.
Role Purpose
To manage the end-to-end delivery of Empathika’s product roadmap — from requirement gathering and backlog prioritisation to sprint delivery and release management — ensuring all deliverables meet client expectations, compliance standards, and commercial timelines.
Key Responsibilities
- Product Ownership & Requirements Gathering
- Engage with care home managers, nurses, and partners to collect detailed business and functional requirements.
- Translate those requirements into user stories, acceptance criteria, and feature specifications.
- Maintain a living product roadmap aligned with company vision and stakeholder priorities.
- Delivery Management
- Oversee day‑to‑day sprint planning, backlog grooming, and progress tracking with the development team.
- Ensure timely and high‑quality releases through structured sprint reviews and retrospectives.
- Collaborate closely with QA and engineering to remove blockers and maintain delivery velocity.
- Stakeholder & Client Communication
- Act as the UK point of contact for internal stakeholders, clients, and pilot partners.
- Coordinate demos, UAT feedback sessions, and release notes.
- Prepare concise product update reports and investor progress summaries.
- Compliance & Quality
- Ensure all product features align with UK care sector regulations (CQC, NICE, GDPR, etc.).
- Work with internal compliance leads to map modules against care frameworks.
- Documentation & Reporting
- Maintain clear and up‑to‑date documentation: backlog, sprint reports, and technical notes.
- Provide structured progress reports to the COO and CTO.
Essential Skills & Experience
- 5+ years in Product Management, Delivery Management, or Business Analysis for SaaS or digital healthcare platforms.
- Proven experience coordinating distributed or cross‑functional development teams.
- Strong understanding of Agile (Scrum/Kanban) principles.
- Familiarity with eMAR, care planning, or healthcare software.
- Excellent communication, documentation, and stakeholder management skills.
- Proficiency in tools such as Jira, Confluence, and Figma.
Desirable
- Background in HealthTech, MedTech, or CareTech (UK market).
- Knowledge of data protection, cybersecurity, and medical compliance standards.
- Technical literacy with APIs, integrations, and UI/UX workflows.
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Project Management and Information Technology
- Hospitals and Health Care
Location: Hybrid (UK-based – Leicester or within commuting distance)
Reporting to: COO, CareApps Ltd (Empathika)
Collaborates with: CTO, Product Design Lead, QA Lead, and Development Team
About Empathika
Empathika, a flagship product of CareApps Ltd, is an AI-powered healthcare platform designed to transform medication management, communication, and compliance across care homes and domiciliary care. Following a successful launch at the Birmingham Care Show, we are entering an accelerated growth phase, supported by renewed investor commitment and an expanded development capacity.
Role Purpose
To manage the end-to-end delivery of Empathika’s product roadmap — from requirement gathering and backlog prioritisation to sprint delivery and release management — ensuring all deliverables meet client expectations, compliance standards, and commercial timelines.
Key Responsibilities
- Product Ownership & Requirements Gathering
- Engage with care home managers, nurses, and partners to collect detailed business and functional requirements.
- Translate those requirements into user stories, acceptance criteria, and feature specifications.
- Maintain a living product roadmap aligned with company vision and stakeholder priorities.
- Delivery Management
- Oversee day‑to‑day sprint planning, backlog grooming, and progress tracking with the development team.
- Ensure timely and high‑quality releases through structured sprint reviews and retrospectives.
- Collaborate closely with QA and engineering to remove blockers and maintain delivery velocity.
- Stakeholder & Client Communication
- Act as the UK point of contact for internal stakeholders, clients, and pilot partners.
- Coordinate demos, UAT feedback sessions, and release notes.
- Prepare concise product update reports and investor progress summaries.
- Compliance & Quality
- Ensure all product features align with UK care sector regulations (CQC, NICE, GDPR, etc.).
- Work with internal compliance leads to map modules against care frameworks.
- Documentation & Reporting
- Maintain clear and up‑to‑date documentation: backlog, sprint reports, and technical notes.
- Provide structured progress reports to the COO and CTO.
Essential Skills & Experience
- 5+ years in Product Management, Delivery Management, or Business Analysis for SaaS or digital healthcare platforms.
- Proven experience coordinating distributed or cross‑functional development teams.
- Strong understanding of Agile (Scrum/Kanban) principles.
- Familiarity with eMAR, care planning, or healthcare software.
- Excellent communication, documentation, and stakeholder management skills.
- Proficiency in tools such as Jira, Confluence, and Figma.
Desirable
- Background in HealthTech, MedTech, or CareTech (UK market).
- Knowledge of data protection, cybersecurity, and medical compliance standards.
- Technical literacy with APIs, integrations, and UI/UX workflows.
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Project Management and Information Technology
- Hospitals and Health Care
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