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This range is provided by Citizen. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities
- Liaising with stakeholders at all levels
- Ensuring the focus is for delivering for our customers
- Delivering changes that have positive impacts on people’s lives
- Making a difference
Qualifications and experience
- Experience of delivering business projects at pace
- Ideally knowledge of Housing sector
- Ideally knowledge and experience of Housing Management systems, interfacing systems, processes, and scripting
- A team player who is highly motivated and likes to ask questions
- Ideally detailed knowledge working with Smartsheets
Joining the team means stepping into a role where you’ll make a tangible impact on how we deliver services to thousands of people. We don’t just manage projects—we shape the future of Citizen through technology, innovation, and collaboration. You’ll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for you.
What We Offer
- Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
- Annual Leave: Annual leave starts at 26 days per year plus bank holidays
- Annual leave purchase scheme – option to buy up to an additional 5 days per year
- Enhanced family leave (maternity, paternity and adoption)
- Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
- Competitive Salary: We offer a competitive compensation package
- Health and Wellness: Comprehensive health insurance and wellness programs
- Work-Life Balance: Flexible working hours and generous leave policies.Employee Development: Access to training programs and career development resources
Find out more here: Citizen | Benefits
Company Culture
We will work together as one team and embrace our Citizen values.
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Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk
Closing date: Friday 9th January 2026
Interview date: Friday 16th January & Tuesday 20th January 2026 (to be confirmed)
We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.
Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
- Proud Corporate Member of WISH - The Network for Women Working in Social Housing
- Citizen Housing is a Disability Confident Employer
- Official Accredited Living Wage Employer
Seniority level
Employment type
Job function
Industries
- Housing and Community Development
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