It Engineer

IT Engineer

Location: London, UK

Salary: 100,000 – 200,000 GBP per year

Job Type: Permanent

Seniority Level: Not Applicable

Employment Type: Full-time

Job Function: Engineering and Information Technology

Industries: IT Services and IT Consulting

Base Pay Range

100000.00 – 200000.00 GBP Yearly

Roles and Responsibilities

• Diagnose and resolve complex issues across Google Workspace, Okta and other SaaS
• Troubleshoot MDM configurations and device management problems
• Provide day‑to‑day user support (deskside and remote), including troubleshooting printers, peripherals, and connectivity
• Manage the IT hardware lifecycle, including ordering equipment, inventory management, and device setup
• Handle problems that require understanding of system interdependencies
• Design solutions that prevent issues without creating new problems
• Evaluate and understand the security implications of your decisions across the organisation
• Autonomously identify and implement automation for common problems
• Communicate effectively with colleagues
• Create technical documentation that captures your knowledge

Candidate Profile

• 5+ years supporting technical teams
• Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting
• Background in scripting (Python, Bash) for automation and tool creation
• Experience supporting teams working with sensitive or classified data
• Experience operating within compliance frameworks such as SOC2, ISO 27001

Additional Desired Skills

• Deep understanding of IAM including SAML, SCIM and OIDC
• Experience configuring and supporting development environments
• Advanced troubleshooting across macOS and/or Linux environments
• Familiarity managing configurations in git (Terraform)
• Expert knowledge of MDM platforms, device enrolment, configuration profiles, and security policies

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