Overview
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Base pay range
People Services Manager
Location: Hybrid – Teddington office & remote working
Contract: Full-time
About the Role
We are seeking a People Services Manager to lead and support the delivery of high-quality people operations across international programmes. This is a pivotal role within the People & Culture team, ensuring operational excellence in HR systems, contracts, onboarding, compliance, and employee experience.
You’ll be managing a small UK-based team while collaborating with global HR colleagues and leaders to provide consistent, service-focused support across a diverse international workforce.
This role offers the chance to combine your HR expertise with a commitment to faith-based global justice and mission-driven work.
Responsibilities
- Lead the delivery of HR operations, including contracts, onboarding, compliance, and systems.
- Oversee and improve HR processes and workflows, ensuring efficiency and service excellence.
- Manage a small UK-based team, providing leadership and guidance.
- Collaborate with global HR colleagues to ensure consistency in people services across multiple regions.
- Provide advice and support to staff and managers on operational HR issues.
Candidate Profile
- Strong knowledge of HR systems and operational HR practices.
- Experience in international contexts, ideally in the INGO or humanitarian sector.
- Proven ability to manage cross-cultural teams and complex workflows.
- Excellent communication and collaboration skills.
- Experience improving HR processes in fast-paced, international settings.
- Strong commitment to empowering people and supporting organisational mission.
Additional Information
- Hybrid working: minimum attendance at the Teddington office, with flexibility to work from home by agreement.
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