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Job Title: Automation Chapter LeadLocation: London (WFH Available)
About Us:We’re committed to delivering exceptional experiences to our Fans and Colleagues by driving efficiency, speed, and accuracy through automation. As part of our team, you will play a key role in shaping the future of our customer and operational processes, ensuring they are seamless and impactful.
The Role:We are looking for a strategic and hands-on Automation Chapter Lead to provide technology leadership for our automation capabilities. You will collaborate with Enterprise Architects, Automation Architects, and subject matter experts to design and deliver best-in-class automation solutions focused on enhancing customer experience.
Key Responsibilities:• Lead the engineering and development of automation features that deliver real customer value, guiding your team toward engineering excellence.• Set, define, and communicate standards and best practices while mentoring and supporting colleagues to foster continuous improvement.• Establish and maintain a clear technical vision and roadmap, advising teams on how to build and design aligned with this strategy.• Drive performance measurement and contribute to the ongoing improvement of the automation function.• Create and present compelling business cases for platform upgrades and improvements to senior leadership.• Maintain a technical debt register, ensuring at least 20% of team capacity is dedicated to resolving tech debt and enabling enhancements.• Identify and manage risks throughout the design and development lifecycle.• Lead and nurture cross-functional teams, promoting collaboration and alignment with business priorities.• Identify skill gaps within your team and coordinate training or coaching to support development.• Cultivate future leaders within the team to ensure continuity and avoid single points of failure.• Perform other duties as reasonably required.
What We’re Looking For:• Exceptional communication skills in written and verbal English, with the ability to articulate complex decisions clearly and concisely.• High initiative, motivation, and a strong commitment to quality, accuracy, and efficiency.• Proven experience managing multiple priorities in parallel while maintaining focus on what matters most.• A passion for leading, mentoring, and fostering a collaborative, multicultural engineering environment.• Extensive experience (15+ years) in automation solutions, including Dynamics 365 CE, Azure PAAS, .Net, Power Platform (Power Apps, Power Automate, Power BI), DocuSign, and other automation tools.• Strong software engineering background with expertise in agile methodologies.• Hands-on experience with Continuous Integration tools such as Jira, Confluence, SonarQube, and Azure DevOps.• Degree in Computer Science or a related field is highly desirable but not essential.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Contract
Job function
Job function
Finance
Industries
IT Services and IT Consulting
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