HR Systems Analyst - 12 Month FTC
Company: CVS Group UK
Location: Remote or at the Head offices in Diss, Norfolk for local candidates.
Job Overview
CVS Group, one of Europe's largest integrated veterinary groups, is seeking a talented HR Systems Analyst for a 12‑month fixed‑term contract. You will support the HR System & Data Manager and the team during a major HR system upgrade. The role involves day‑to‑day operational ownership of the HR System (Zellis ResourceLink) and associated HR data and reporting, ensuring business‑as‑usual continuity, system stability, data integrity and ad‑hoc HR data reporting.
Key Responsibilities
- HR System (Zellis ResourceLink) – Day‑to‑day management
- Troubleshoot issues
- Maintain and manage system configuration, including organisational structures, pay and job data fields, user access/permissions, approval hierarchies etc.
- Manage minor change requests/upgrades (non‑project), ensuring changes are tested, documented and controlled.
- Ticketing System (Halo) – Support & use
- Act as point of contact for HR Systems related queries raised via Halo.
- Provide troubleshooting for Halo related issues before escalation to IT or external providers.
- Help support HR Systems team optimise use of Halo.
- Implement low‑level change requests for HR use of the system.
- Autonomously triage and troubleshoot HR system and data related queries.
- Act as first point of escalation for system issues and liaise with HR Team, Payroll Team, Zellis Support or wider business as required.
- Assist the HR System Administrators / Analyst with complex queries.
- Collaborate with the wider team to troubleshoot all issues and maintain standards.
- Data and Reporting
- Work closely with the Data & Insights Manager to ensure data integrity and accurate reporting from the systems.
- Support reporting requests from the wider business.
- Own data quality controls for HR Systems data, including validation checks.
- Analyse and resolve recurring data issues.
- Support compliance‑driven reporting (e.g., statutory audit requests).
- Other
- Ensure clear documentation, handovers and continuity while team members work on upgrade project.
- Update system and data documentation (e.g., process maps) when required.
- Support audit requests, providing evidence of controls, walk‑throughs of process maps, and system data requests.
Required Skills and Experience
- Proven experience in an HR System Analyst role.
- Hands‑on experience with Zellis ResourceLink in an analyst role.
- Strong understanding of HR data, payroll/HR processes and end‑to‑end employee lifecycle data.
- Confidence working with large volumes of data and resolving issues in a large, multi‑entity or multi‑location organisation.
- Strong analytical, problem‑solving and troubleshooting abilities.
- Excellent communication skills for conveying clear, accurate information.
- Positive, collaborative attitude with excellent customer service skills.
- Proficiency in Microsoft Applications, especially Excel.
- Experience with data cleansing, analysis and manipulation; knowledge of Power Automate desirable but not essential.
Benefits
- Competitive Salary: Up to £40,000 DOE.
- Generous Holiday Package: 6 weeks holiday with a buy/sell scheme and an additional day per year up to 5 years.
- Comprehensive Benefits: Pension matched up to 6%, health cash plan, enhanced leave for families, generous staff discounts, gym memberships, and a cycle‑to‑work scheme.
Additional Information
- Seniority level: Mid‑Senior level.
- Employment type: Temporary.
- Job function: Human Resources.
- Industry: Veterinary.
Join Us Today!
At CVS Group, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. If you are ready to contribute to our success and grow with us, apply today! We welcome applications from all backgrounds and communities.
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