Overview
Software Product Support Engineer role at Meritus in Bristol. This role focuses on the in-service support and maintenance of complex software that underpins cutting-edge systems used across land and naval platforms. This is a hands-on role, suited for someone who enjoys problem-solving, debugging, and supporting software in live environments.
Location: Bristol (on-site, minimum 4 days per week). Duration: 6 months. Rate: £68 per hour (via umbrella). This role falls Inside IR35 and requires UK Security Clearance (SC).
Responsibilities
- Investigating, debugging, and resolving software issues across multiple projects.
- Supporting in-service software on secure systems for both land and naval platforms.
- Administering and configuring Linux systems (RedHat / Ubuntu), including kernel-level changes.
- Collaborating with project teams to deliver updates, patches, and technical support.
- Producing clear documentation and explaining technical issues to non-technical stakeholders.
Qualifications and Skills
- Strong coding background in C / C++ (Ada, JavaScript, or shell scripting would be an advantage).
- Experience with Linux OS administration (RedHat or Ubuntu; kernel-level knowledge highly desirable).
- Ability to investigate and debug complex software issues.
- Strong problem-solving mindset and ability to work across multiple projects.
- Excellent communication skills, able to translate technical issues into clear explanations.
- Must be eligible for UK Security Clearance (SC).
Contract Details
- Location: Bristol (minimum 4 days on-site per week)
- Duration: 6 months
- Rate: £68 per hour (via umbrella)
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