IT Business Analyst (AI Programme)

IT Business Analyst (AI Programme)

Department: IT

Employment Type: Permanent

Location: Jersey

At Ogier, we are committed to making use of cutting‑edge technology to deliver the best possible services. We are looking for a talented individual to join us as our IT Business Analyst, working as part of our dynamic AI Programme team. This role blends business analysis, product & project support, user enablement and governance operations to drive safe, value‑driven technology adoption across Legal, OGL and Business Services. This role focuses on enablement, analysis, and adoption; it is not a technical IT role and is not responsible for building custom AI machine learning models.

Key Responsibilities

Analysis, Adoption, Change & Enablement

• Conduct analysis to assess feasibility, impact and risks of AI and technology opportunities
• Facilitate use‑case discovery workshops and map processes to AI and technology scenarios (e.g., drafting, summarisation, search, data extraction, analysis)
• Drive AI and technology adoption across Legal, OGL, and Business Services by understanding role‑specific workflows and identifying AI and technology‑enablement opportunities
• Provide hands‑on support for pilots and early‑life adoption, transitioning to sustainable, self‑serve use
• Build trusted relationships with the business to foster understanding and adoption
• Support structured change activities
• Participate in user groups such as the Legal AI Working Group to share progress, capture feedback, and act as a conduit to service lines
• Participate in ongoing technology reviews to capture outcomes and lessons learned
• Design reusable AI prompts, patterns and templates and curate scenario playbooks for fee earners and business teams
• Proactively identify opportunities to retire/retrain/update AI prompts, workflows and guidance
• Define and track technology adoption, usage and value metrics (e.g., active users, depth of use, time saved, quality indicators)
• Maintain dashboards and reporting on technology adoption, value, and risk posture
• Produce concise documentation: user guides, FAQs, playbooks, quick‑start assets, and short enablement videos where needed

Technical

• Provide specialist support for enterprise technology and AI platforms including Microsoft 365 Copilot, approved legal‑AI tools, and internal AI applications
• Analyse user scenarios and optimise prompts/workflows; create guidance that reflects Ogier’s preferred ways of working
• Collaborate with other technology teams on secure configurations, access, and responsible use guardrails; escal{

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