Data Centre Operations Manager (M4 Corridor), LHR Data Center Operations (DCO)

Overview

As a Data Center Manager in Amazon, you will manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day, and being a technical manager in Amazon means you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will drive performance levels to achieve the pace we build and operate our Data Centers at. You will ideally have previous experience in Data Centers or similar technical environment, with exposure to developing strong relationships with both internal and external teams.

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Key job responsibilities

• Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance
• Maintaining existing co-located and in-house Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management and capacity management

Basic Qualifications

• Experience communicating complex business concepts in verbal and written form
• 5+ years of people management experience within an IT environment
• In-depth knowledge and experience of change, problem and incident management
• Understanding of Financial budgeting, Capex and Opex concepts

Preferred Qualifications

• Experience in systems administration (Linux or Windows)
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Experience working in data centers or critical infrastructure
• Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain)
• Experience in safety and security measures, ITIL foundation

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Data Services UK Limited
Job ID: A3162399

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