Credit Controller

Human Resources Advisor @ Perch Group | Human Resources Development

We are searching for a Credit Controller to take ownership of our debtor’s ledger and ensure the timely collection of outstanding payments. In this role, you’ll be responsible for maintaining accurate financial records, supporting healthy cash flow, and ensuring effective credit management in line with company policies. You’ll work closely with internal teams and external clients to resolve queries, build strong relationships, and ensure efficient management of accounts receivable. This is a great opportunity for someone with strong attention to detail, excellent communication skills, and a proactive approach to credit control.

The role is hybrid with the opportunity to work from the Blackpool office.

We are a leading UK debt purchase business focused on helping customers resolve their financial obligations in an ethical and manageable way. As we continue our growth journey, we are committed to delivering world‑class digital experiences for our customers, partners, and stakeholders.

What will your day-to-day look like?

• Manage and monitor the company’s debtor’s ledger.
• Proactively chase outstanding debts via phone and email correspondence.
• Allocate incoming payments accurately and promptly.
• Maintain and set up client terms and credit limits according to contracts and due diligence credit reports.
• Reconcile client accounts and resolve discrepancies.
• Produce regular debtors report and aged debt analysis for review.
• Identify high risk clients and recommend actions.
• Prepare and distribute monthly statements and reminders to clients.
• Contribute to the development of the company’s credit control policies.
• Liaise with internal departments to resolve disputes and queries.

What do we need from you?

• GCSE or equivalent in English and Mathematics. (required)
• Further education (e.g. BTEC) in business & finance (preferential)
• Minimum 3 years’ experience in a credit control, accounts receivable role.
• Proven track record of debt collection and ledger management.
• Experience using accounting software and ERP systems.
• Strong communication and negotiation skills.
• Excellent numerical and analytical ability.
• High attention to detail and accuracy.
• Ability to work under pressure and to deadlines.
• Strong organisational and time management skills.

The ideal candidate will be a self‑motivated and act in a proactive manner. They will be a team player as well as able to work independently. The person should be professional, confident and resilient when handling challenges. Integrity and discretion is of utmost importance when handling client information.

The Application Timeline

• A first stage video call with the internal talent acquisition team (15 minutes)
• A second stage competency interview with the hiring manager (60 minutes)

Typically, the average successful applicant will be within this timeline for 2‑3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment.

If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications.

Why you should be excited to apply...

• £28,000‑30,000 DOE + up to 20% of your annual salary, paid as a bonus.
• This role is based at our Blackpool office, conveniently located just off the M55.
• 37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am‑6pm, Monday to Friday.
• The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation.
• And many more benefits to support your wellbeing and professional development.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email recruitment@perchgroup.co.uk.

PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

Seniority level

Entry level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

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