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Associate Director | Connecting great people with great businesses
Location: London (Hybrid – 3 days office / 2 days remote)
About the Company
Join one of the UK’s most recognised names in the consumer goods industry, renowned for its household brands, innovation, and commitment to sustainability. This is a fantastic opportunity to be part of a collaborative finance team within a forward-thinking business that continues to grow across the UK and international markets.
The Role
We’re seeking a Credit Controller to take ownership of the end-to-end credit management process for key customer accounts. Reporting to the Credit Manager, you’ll be responsible for maintaining healthy cash flow, reducing aged debt, and building strong relationships with both customers and internal stakeholders.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of payments.
- Monitor and chase overdue invoices via phone and email, maintaining professional communication at all times.
- Reconcile customer accounts and resolve billing or payment discrepancies quickly and efficiently.
- Conduct regular credit reviews and risk assessments on new and existing customers.
- Work closely with Sales, Finance, and Customer Service teams to resolve queries and support business objectives.
- Produce weekly and monthly aged debt reports and provide commentary for management.
- Support month-end processes and assist with audit requirements where necessary.
Skills & Experience Required
- Previous experience in a credit control or accounts receivable role (ideally within FMCG, retail, or consumer goods).
- Strong communication and negotiation skills, with a customer-focused approach.
- Good working knowledge of Excel and ERP systems (SAP experience advantageous).
- Highly organised, detail-oriented, and proactive in problem-solving.
- Able to work independently while contributing to a team-oriented environment.
What’s on Offer
- Competitive salary and annual bonus
- Hybrid working and flexible hours
- Generous staff discount across well-loved brands
- Pension, healthcare, and wellbeing benefits
- Excellent opportunities for progression within a global organisation
If you’re a motivated credit control professional who thrives in a fast-paced, dynamic environment — and you’d love to work with some of the UK’s most iconic consumer brands — we’d love to hear from you.
Apply now and be part of a brand that millions trust every day!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance
Industries
Consumer Services and Retail
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