Senior Advanced Support Analyst — Incident Leader & Advisor

A leading IT services company in the United Kingdom is looking for a Senior Advanced Support Analyst to manage complex technical issues, mentor team analysts, and support key clients. You will resolve high-impact incidents, drive operational maturity, and contribute to technical documentation standards. Candidates should have a strong IT background, excellent communication skills, and relevant certifications. This role is critical for ensuring service excellence and operational improvements. #J-18808-Ljbffr