Care Coordinator

Kcare Nursing Agency Ltd. is one of the UK’s leading suppliers of temporary and permanent health and home care staff to a broad range of clients within NHS Trusts, private hospitals, nursing homes, Local Authorities, and Clinical Commissioning Groups. Our recruitment team comprises former nurses and medical professionals who have first‑hand experience in the healthcare sector. We understand the regulatory and legislative controls that underpin UK healthcare provision. We provide services 24 hours a day, 365 days a year, ensuring that our clients receive the support they need.

Role Description

This is a full‑time, on‑site role located in Oxford for a Care Coordinator. The Care Coordinator will be responsible for coordinating care services, managing cases, and ensuring effective communication between clients, care providers, and other stakeholders. Daily tasks will include scheduling and overseeing home care services, addressing customer service inquiries, and maintaining accurate records of care provided. The Care Coordinator will work closely with healthcare professionals to ensure that clients receive the highest quality of care.

Responsibilities

• Building business growth through achieving agreed KPI’s
• Manage relationships with clients, local authority and service users
• Meeting local authority quality monitoring standards
• Ensure your branch is compliant to CQC standards
• Ensure the branch runs an effective on‑call solution
• Responsible for the recruitment and retention of branch staff
• Reporting to the Operations Manager
• Production of reports and forecasts against monthly and annual targets

Qualifications

• Minimum of two years’ experience of managing a similar organisation
• Clean driving licence and own transport
• Track of excellent administrative and organisational skills
• Immediate commencement of the registration process in line with Care Standards Requirements
• Excellent communication skills and a flexible approach, with the personality to drive business development through increasing sales

Benefits

• Pension
• Free Parking

Job Type

Full time, Permanent

Apply Now

Please submit an up‑to‑date CV and a cover letter telling us why you are the best person for the job!

Equal Opportunities

Kcare Health is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation, or age. We are an inclusive employer and should you require any reasonable adjustments to complete any aspect of the recruitment process, please contact us on 0118 952 7722.

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