Relationship Manager - French or German Speaking
Our client, a rapidly growing FinTech, is seeking a proactive and driven German or French-speaking Relationship Manager to join their growing team.
Job Title: Relationship Manager (German or French-Speaking)
Location: London, UK (Hybrid)
Salary: up to £65k (depending on experience and skill set)
This role is focused on managing and developing relationships within the world’s largest insurance markets.
You will play a crucial role in ensuring clients maximize the use of their platform while driving engagement and identifying new opportunities.
Key Responsibilities:
- Manage a portfolio of approximately 40 insurance customers and platform users, fostering long-term partnerships.
- Demonstrate the value of their platform through strategic conversations on product development, service levels, and business growth opportunities.
- Work closely with internal teams, including Client Services, Operations, and Product, to ensure client needs are met efficiently.
- Drive adoption of Faster Claims Payments (FCP) across Lloyd’s market Brokers and TPAs, supporting digital transformation initiatives.
- Identify trends and optimize payment flows to enhance the client experience.
- Provide feedback and contribute to product strategy based on client insights.
- Guide junior team members and support the Head of Relationship Management on key business initiatives.
Qualifications:
- Fluency in German or French (spoken and written) is required.
- Proven experience in relationship management, account management, or sales, ideally within financial services or insurance.
- Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
- Ability to manage multiple projects and meet deadlines effectively.
- Proficiency in Microsoft Office and CRM tools such as Salesforce.
- A self-motivated, results-driven approach with a strategic mindset.
Benefits:
- 25 days holiday per year (increasing with tenure) plus bank holidays.
- Hybrid working model – minimum 2 days in the office (Tuesday-Thursday).
- Private Medical Insurance and enhanced parental leave.
- Pension scheme and life assurance.
- Cycle to Work Scheme and gym discounts.
- Learning and development opportunities to support career growth.
- Sabbatical leave after five years of service.
Why them?
They are a fast-growing, innovative company at the forefront of digital transformation in the insurance and payments industry. With a strong company culture based on collaboration, integrity, and customer focus. They offer a dynamic and supportive environment where employees can thrive.
If you are a German or French-speaking professional looking for an exciting career opportunity in relationship management, we would love to hear from you!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative and Customer Service
Industries
Insurance and Claims Adjusting, Actuarial Services
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