Field Services Engineer – Euro Tunnel (Kent)

Company: Rapiscan Systems
Apply for the Field Services Engineer – Euro Tunnel (Kent)
Location: Stoke on Trent
Job Description:

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Responsibilities

  • Carrying out the repair, maintenance and overhaul as necessary elements of cargo systems (CVI)
  • Performing general maintenance, fitting, troubleshooting and fault finding on CVI systems & sub systems
  • Providing oral and written response to requests for 3 rd line technical request from site of operations to either site engineers, Rapiscan distributors engineers or customer reps
  • Providing defect liability or post acceptance support for CVI mobile or airport cargo equipment
  • Installing static, gantry or portal CVI systems as part of an installation team
  • Willingness to undertake National and International travel to 90% of the engineer’s time, travelling required to Europe, former CIS, Central & SW Asia, Middle East and Africa with occasional opportunities for travel to hazardous environments (which carries the appropriate remuneration)
  • Completing technical documentation including service reports, engineering change requests & inputting service data to a simple functional database

Qualifications

Candidate Requirements

  • BTEC, C&G or HNC or similar qualification in an engineering discipline
  • Knowledge of hydraulic, electrical and electro/ mechanical systems
  • Knowledge of IT Networking solutions, CCNP or Similar
  • Knowledge of integrated IT systems including PLC, HV systems and/or radar
  • As a Field Service Engineer, you will be expected to travel on a Global basis, at times at relatively short notice and to challenging destinations. Experience in a similar environment would be advantageous.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Security and Investigations

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Posted: April 11th, 2026