Overview
Field Engineer – Verification: Weighing Scales, Scanners, PEDs, PCs — South London. Salary: £27,300 starting basic rising to £28,250 after probation + overtime + van + benefits package + full training. On-site working hours: 8am to 6pm, with occasional weekends and bank holidays. This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business is expanding its base of Verification Field Engineers in the UK to work with a variety of retail weighing scales across customer sites.
Responsibilities
- Calibration and verification of Datalogic, and Bizerba Scanner Scales to strict metrological standards in various Teir 1 and Tier 2 supermarkets within the UK.
- SLA driven Support into Retail outlets.
- IMAC – Install, Move, Add and Change of retail weighing scales, scanners, PEDs, PCs.
- Project work including retail weighing scales, Scanners, PEDs and PC Rollouts. Providing on-site support services on retail weighing scales.
- Working with your line management to ensure that your stock holdings are always sufficient to ensure that you can achieve first time fix resolutions in most site visits.
- Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customers satisfaction levels are consistently high.
- Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service.
- Managing your workload to achieve the SLA’s in the most efficient way.
Values
- Trust & Transparency – An open and honest approach to all you do is vital to everything we do for our customers and for each other.
- Drive for customer satisfaction – Care & Attention to Detail, Fix first time, Use your initiative and common sense. Own your customer relationships and always leave them smiling.
- Teamwork – No one person in our business has all the answers, but as a team we can fix anything. Being a dynamic member of the business ensures all our success.
Requirements
- Self-starter who can work on their own without supervision.
- Sound understanding of weighing scales, EPoS systems, and connectivity.
- Understanding of networking diagnosis and rectification.
- Sound fault finding skills.
- Comfortable working in different working environments from Shops to Warehouses.
- Customer facing skills.
- Timely and accurate paperwork completion.
- Flexibility on working days and hours available (some out of hours will be required).
- Physically fit and able to lift scale/pc units which range up to 20Kg.
- Full manual driving licence.
- Literate, numerate and comfortable following written instructions.
If you are looking for a new challenge with great long-term potential, and meet the requirements set out, please apply today.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- Technology, Information and Internet
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