Service Desk Engineer - 1st to 3rd Line Support

Company: Focus IT Recruitment

Location: Hounslow

Posted: April 11th, 2026

An established IT Managed Services Provider in England is seeking a Service Desk Engineer. In this dynamic team, you will expand your technical skills while providing 1st, 2nd, and 3rd line support. Your responsibilities include managing support incidents, timely resolution of calls, and maintaining customer communication. Ideal candidates will have over 5 years of experience with Windows, Networking, and various certifications. Join a collaborative environment that values your growth! #J-18808-Ljbffr
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