Job Title
Sales Engineer (Fire)
Reports To
Fire Sales Manager UK & Ireland
Base Location
Manchester Office - Onsite - Full time
About Us
Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenge.
Key Responsibilities
- Create new sales quotes for the Fire sales team in the UK and Ireland.
- Take ownership of resolving technical customer issues and provide consultative support.
- Participate in customer visits and technical presentations.
- Gather and report customer feedback to drive service improvement.
- Track and maintain customer and competitor data to support agile business responses.
- Triage early-stage enquiries to assess opportunity.
- Maintain technical documentation and support the continuous development of selection software.
- Ensure consistent documentation and communication across the team.
- Support the development of internal procedures and best practices.
- Collect data and insights for reporting to senior leaders.
- Contribute to special projects as required.
- Create spare parts quotes for the UK and Ireland.
- Collaborate with the sales team, customer service, partners and parts strategy.
- Identify purchase patterns of specific items by reps/end customers.
- Provide aftermarket forecast analysis on all serviceable parts.
- Same-day response to customers and maintain zero backorder.
- Educate customers on carrying spare parts for preventive & predictive maintenance schedules.
- Provide ownership to closure for the raised tickets, document resolved incidents and share for improvement.
- Support Fire Sales team to achieve sales plan targets in UK value.
Qualifications
- Education: Degree in Mechanical Engineering or equivalent.
- Experience in engineering/manufacturing within an industrial environment.
- Experience in sales or technical service roles within Fire or pump-related industry.
- Strong understanding of Fire systems and the ability to interpret technical specifications and schematics.
- Proficiency in pump selection software (preferably Armstrong or similar tools).
- High proficiency in Microsoft Office applications.
- Strong analytical and problem-solving skills; capable of root cause analysis.
- Effective communicator with a collaborative mindset.
- Self‑motivated, action‑oriented, capable of working independently or in teams.
- Excellent verbal and written communication.
Legal and Other Statements
PLEASE NOTE WE DO NOT OFFER SPONSO…
Benefits & Why Armstrong Fluid Technology?
By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid‑flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we’ll build tomorrow’s solutions today.
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