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Data Centre Technician – Docklands
We are seeking a skilled, proactive, and technically capable Technician to join our Data Centre Operations team in Docklands. This is a hands‑on, critical role within a high‑availability environment, offering the opportunity to work with complex building systems and mission‑critical infrastructure while supporting safe, reliable, and efficient operations.
If you enjoy problem‑solving, thrive under responsibility, and take pride in keeping critical environments running without interruption, this role offers both challenge and career progression within a highly respected operational team.
Role Overview
As a Data Centre Technician, you will be responsible for the safe operation, maintenance, and technical oversight of building control systems, plant, and critical infrastructure. Acting as a first responder to alarms and incidents, you will play a vital role in protecting uptime, supporting service delivery, and ensuring full compliance with health, safety, environmental, and statutory requirements.
You will work closely with management, engineers, and external partners to deliver operational excellence across multiple data centre facilities.
Key Responsibilities – Operations & Incident Response
- Serve as the first responder to all critical alarms, liaising with the Client Service Desk and providing clear, timely updates.
- Monitor and maintain environmental control systems, ensuring conditions remain within specified tolerances in critical areas.
- Implement change control procedures and accurately communicate documentation, software, and hardware updates.
- Support site and client management during emergency scenarios, drills, and incident responses.
- Perform inspections, testing, and fault diagnosis across electrical, mechanical, and plant systems.
- Ensure safe start‑up, operation, and shutdown of systems and equipment.
Maintenance & Optimisation
- Complete reactive and planned maintenance tasks within agreed SLAs and customer expectations.
- Identify opportunities for energy efficiency, system optimisation, and operational risk reduction.
- Conduct quality and technical audits to verify system performance and asset compliance.
- Support BMS calibration activities and ongoing system accuracy.
Documentation & Compliance
- Administer the Permit to Work (PTW) system, ensuring compliance, control, and transparency.
- Review RAMS and access permits to proactively manage operational risk.
- Develop, review, and maintain site‑specific SOPs, MOPs, and EOPs.
- Log all activities using CMMS and ticketing platforms, maintaining accurate records.
- Produce regular reports on UPS systems, battery condition, and asset status.
Teamwork & Development
- Work closely with the Technical Manager and shift teams to ensure service continuity.
- Assist with training and development of junior technicians and apprentices, including participation in mock emergency drills.
- Collaborate with vendors, contractors, and colleagues to ensure timely and safe resolution of issues.
Skills, Experience & Competencies
- Formal electrical apprenticeship or equivalent recognised technical qualification.
- Proven experience in building services, ideally within critical environments or data centres.
- Strong technical knowledge of building systems, fault diagnosis, and service delivery in complex facilities.
- Confident communicator, capable of engaging effectively with clients, colleagues, and contractors.
- Proactive problem‑solver, able to work independently and make sound technical decisions.
- Strong commitment to safety, quality, compliance, and environmental best practice.
- Experience with BMS, EMS, and critical infrastructure systems.
- Knowledge of cGxP‑controlled environments is advantageous.
Why Join Us?
You will be part of a professional, high‑performing team operating at the heart of mission‑critical infrastructure. This role offers exposure to advanced systems, structured training, and genuine opportunities for career development within a growing data centre operation.
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