incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.
Since launching in 2021, we’ve helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.
We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies.
The Team
Our Engineers know the drill - they've been paged at 3am. They're on a mission to transform those wee-hour wake-up calls into a smoother, more manageable experience for engineering teams everywhere. In fact, they're some of our product's biggest fans and users. What really sets them apart? Their unwavering commitment to our customers.
Whether they're concocting a feature that will bring a smile to your face, or diving into a feature request that will make your day a little bit easier, they're always ready to pull out all the stops.
The primary development stack includes Go, Typescript with React, and Postgres, with deployment on Google Cloud Platform using GKE and Cloud SQL. The infrastructure is managed via Terraform and utilises BigQuery, PubSub, and Cloud Storage. Monitoring and logging are handled by Sentry, Grafana + Prometheus, and Kibana, with CircleCI for automated testing and deployment.
What you’ll be doing
- Be the driving force behind our mobile app. You’ll set the tone for how we build a beautiful and reliable on-call app that customers love using.
- Build across the stack. While your focus will be React Native, you’ll work end-to-end to deliver a cohesive product experience.
- Put users first. You’ll care deeply about usability, accessibility, and performance, and you’ll work closely with customers to understand their needs and test your ideas.
- Ship value quickly, with care. We think deeply but bias towards action—shipping fast helps us learn, improve, and stay focused on what matters most.
- Level-up your team. Whether it’s mentoring, sharing the experience you’ve gained, or offering thoughtful feedback, you’ll help the whole team grow and do better worktogether.
What experience you need to be successful
- Built and shipped high-quality iOS and Android apps in React Native that are used at scale.
- Enjoy breaking down complex problems and finding pragmatic paths forward.
- Experience working across a stack, and are comfortable picking up new tools or languages where needed.
- Care deeply about the user experience and are keen to speak directly with customers.
- Believe in writing clear, maintainable code, and know when to optimise for learning, not perfection.
- Our mobile app is built with React Native and Expo, giving us a strong foundation for delivering a fast, polished experience on both iOS and Android.
- Under the hood, our core product is built with Go and TypeScript (React), backed by Postgres, and stitched together using a typed, auto-generated API client that helps us move quickly and safely across the stack.
- We deploy everything into Google Cloud Platform, making use of GKE, Cloud SQL, BigQuery, PubSub, and Cloud Storage, with infrastructure managed through Terraform and CI/CD pipelines powered by CircleCI.
- We keep a close eye on how things behave in production using Sentry for errors, Grafana and Prometheus for metrics and dashboards, and Kibana for logs.
- We’re also investing in the future. Our AI-powered features use tools from Anthropic, Vertex, and OpenAI, alongside our own internal AI tooling which lets us experiment quickly, ship confidently, and measure how things perform in the wild.
What we offer:
We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.
- Market leading private medical insurance
- Generous parental leave
- First Friday of the month off
- Generous annual leave/PTO allowance
- Competitive salary and equity
- Remote working and personal development budget
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