Service Engineer

Specialising in connecting exceptional talent with companies driving the global energy transition and the evolution of AI and data intelligence.

Myn is an AI driven marketplace that connects candidates, clients, and recruiters. Myn collaborates with leading employers to offer exclusive, carefully matched contract and permanent positions. Our Recruitment Partners have extensive industry experience, working with a select group of niche clients to deliver the best possible experience to the candidate.

Our client, renowned for redefining what’s possible in the built environment for 40 years, is looking for an experienced and skilled Service Engineer with a passion for smart technology, problem solving, and customer success.

As a Service Engineer you will operate in a hands‑on, fast‑paced environment, thrive on solving problems, work independently, and deliver best‑in‑class service to high‑profile customers.

To be considered for this role you must have:

• Proven experience of servicing security systems (CCTV, access control) and IT/network infrastructure with a background in smart buildings or BMS environments
• A strong networking knowledge (IP systems, diagnostics, remote troubleshooting tools) with a technical, fault‑finding mindset
• Full UK driving licence
• Any security system or networking certification (NSI, SSAIB, CompTIA Network+, CCNA, etc.) is desirable
• Any ITIL or similar service management experience is desirable

You will:

• Deliver reactive and planned maintenance across CCTV, access control, and network systems, diagnosing and resolving complex technical issues within the client’s SLA
• Collaborate with client security and IT teams to ensure seamless building operations
• Work with third‑party vendors to troubleshoot and replace faulty hardware
• Maintain accurate service records and reports
• Participate in an on‑call rota for out‑of‑hours support, travelling to sites across London, the Southeast, and occasionally wider UK sites

If you’re looking for a role that combines technical challenge, customer impact, autonomy, and career growth, we want to hear from you.

Seniority level

Associate

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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