Job Summary
The main duties of this role are Machine Diagnostics, Servicing and Repairs to all product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer. The objective of this role is to provide the customer with a World Class customer service experience. Basic Hours: 40 hours working week, 08.00 – 16.30 hours.
Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Requirements
- NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance, then this could be the role for you.
- Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on plant machinery or equivalent.
- Portfolio of certification/achievements required.
- Full UK driving licence required.
Attributes
- Teamwork, ability to work confidently within a group and on your own.
- Drive and determination to get things done, make things happen and continually looking for better ways of doing things.
- Analysing and investigating, ability to gather information systematically to establish facts for problem solving.
- Flexibility, ability to adapt successfully to changing situations and environments.
- Ability to act on own initiative, and be proactive in finding solutions.
- Logical and timely approach to the completion of paperwork.
Benefits
- Competitive rates of pay.
- 22 days paid holiday + bank holidays + 1 day for every 5 years completed service.
- Holiday pay includes average overtime, on completion of your probationary.
- Pension scheme.
- Tool allowance.
- Company sick pay scheme.
- Death in Service Scheme (4 x last P60).
- Private medical health (contributory).
- Chiropractor private medical treatment scheme/ occupational health.
- Employee assistance programme.
- Company van and fuel card – option to opt in for personal use of the van.
- Company uniform.
- Call out with standby payment and guaranteed 4 hours overtime.
- If you refer a friend or family member and they join the company, you will receive £250.00 after 3 months of their start date and a further £250.00 on completion of their six-month probationary period.
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