Founder / COO of Manufacturing Recruitment Ltd & Frank Mann Ltd (Insurance/FS/CIO)
Someone who can own 3rd‑line support, build Power Apps, work confidently with ERP (Enterprise Resource Planning), ideally ERP Epicor data, improve cyber security, and help move toward a data platform using Power BI/Fabric.
3rd Line Support & IT Operations Ownership
- Confident owning escalations (not just passing tickets)
- Fortinet Firewall
Cyber Security & Risk Reduction
- Baseline cyber frameworks (Cyber Essentials / ISO‑aware)
- Microsoft security stack familiarity (Defender, MFA, Conditional Access)
- Patch management & vulnerability awareness
- Can implement controls, not just write policies
“Security must be baked into delivery — not an afterthought.”
- Power Query / ETL thinking
- Familiarity with Microsoft Fabric or modern data platforms
- Can design a single source of truth, not just reports
“Someone who moves from spreadsheets to models to insight.”
Application Development (Internal + Customer‑Facing)
- Power Apps (Canvas + Dataverse) or equivalent low‑code platform
- REST API integration mindset
- UX pragmatism (build usable tools, not demos)
- Understanding of security boundaries (internal vs customer apps)
“Low‑code is acceptable. Cowboy coding is not.”
Epicor / ERP + Manufacturing Systems Capability
- Epicor (or similar ERP) experience useful: BAQs, REST/API, upgrades
- SQL literacy (views, joins, performance awareness)
- Understanding of manufacturing concepts: BOMs, routings, work centres
- Ability to extract ERP data cleanly for reporting & forecasting
Process, Documentation & Knowledge Capture
- Comfortable documenting systems and processes
- Can create repeatable runbooks, not Word documents nobody reads
- Thinks in terms of bus factor reduction
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology, Manufacturing, and Production
Industries
IT Services and IT Consulting, Manufacturing, and Industrial Machinery Manufacturing
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