Reference: CPT003432-Del-1
Do you have a passion for securing new business with ten years experience managing and leading a branch's operations, sales, customer service and driving business to the next level? Must be a hunter with the ability to drive business growth, close deals and expand the branch’s customer base increasing revenue, in particular the rental business. Previous experience of modular buildings advantageous.
Duties & Responsibilities
REQUIREMENTS
- Grade 12 and Diploma or Degree in business, construction management or a relevant field
- 10 years Proven experience
- Ability to lead a branch, overseeing all operations, sales, and customer service functions
- Previous experience and understanding of modular buildings advantageous
- Must be a hunter and able to successfully close deals and bring in new business
- Manage the growth of the branch, in particular its rental business; and protection and safe keeping of the rental fleet of the branch
- Strong understanding of financial management, including budgeting and reporting.
- Excellent interpersonal and communication skills, building strong relationships with clients and team members.
- Solid understanding of safety protocols / industry regulations
- Ability to multitask, prioritize, and manage time effectively.
- Excellent communication, negotiation, and interpersonal skills.
- Proficient in using Microsoft Office and other relevant programmes.
- Ability to drive business growth, expand the branch’s customer base and increase revenue.
- Health & Safety knowledge, process and procedures is vital.
DUTIES
Business Development & Customer Service
- Maintain a high level of customer satisfaction ensuring timely project delivery and sorting out any problems that arise.
- Foster strong relationships with clients, ensuring needs are met and expectations are exceeded.
- Seek feedback from customers to improve service quality and customer retention.
- Drive business growth and sales efforts to expand branch’s customer base & increase revenue.
- Identify new business opportunities maintain relationships with clients, contractors, and suppliers.
- Pursue new business opportunities working closely with the sales team and providing support.
- Foster collaboration with sister companies to identify and share customers.
Leadership and Operational Team Management
- Manage daily updates and weekly reports on the activities and progress being made in the various sectors.
- Setting clear goals and objectives for the team including performance management.
- Foster a positive work environment, promote teamwork, and motivate employees.
- Ensure efficient workflow and optimal resource utilization.
- Oversee day-to-day operations of the branch, including stock and material control.
- Implement and enforce health and safety protocols and regulations.
- Securing new rental orders
- Completing and managing tenders
Financial Management
- Prepare and manage the branch’s budget, monitor expenses, and ensure financial targets are met.
- Analyse financial reports, identify improvement areas, implement cost-saving measures.
Salary: Dependent on qualifications/experience, Provident Fund & Medical Aid compulsory, Fuel Card.
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