Human Resources Advisor

IMSERV Milton Keynes, England, United Kingdom

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This range is provided by IMSERV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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About the Company

IMServ is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

About the Role

To provide professional HR support to the business for the entire ‘life cycle’ of our employees, adhering to legislation and assessing the commercial risk, whilst sharing best practise throughout the business, also assisting the wider HR team with projects for the business to ensure continuous improvement of processes and procedures. To act as a first point of service for all management, escalating to HRD when required and liaise with all management to adhere to service level agreements with each area of HR – recruitment, ER, LTS, turnover statistics.

Responsibilities

• To provide advice and support to managers during all disciplinary, grievance, appeal, and redundancy procedures.
• To manage the long-term sickness absence process, including referrals to occupational health advisors, reviewing medical reports, and advising managers on next steps.
• To work with the HR Director to manage, review and update all HR policies and procedures.
• To review the sickness and absence process within the business and provide support to management who will lead the process.
• To review the performance management process within the business and provide support to management who will lead the process.
• Building reports within the HRIS to provide accurate data for HR and Senior Stakeholders across the business.
• Using excel to manipulate data and provide insightful data dashboard for management.
• Work with HR Assistant to support on monthly reporting to Exec and Senior Stakeholders.
• Completion of annual gender pay reporting requirements.
• To undertake and manage projects.
• To ensure all People related audits actions are maintained and reported accurately.

Qualifications

• Sound knowledge and practical application of current UK employment law procedures and processes.
• Familiar with ISO processes desirable.
• Experience running or supporting HR related projects.
• 28 days annual leave plus Bank Holidays.
• Annual leave Buy & Sell scheme.
• Enhanced Salary Sacrifice Pension Contributions.
• Life Assurance up to 6 X Base Salary.
• Simply health – Healthcare plan (Upgrades available).
• Car Salary Sacrifice Scheme.

Equal Opportunity Statement

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer‑centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of IMServ’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Human Resources

Industries

• Utilities

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