Claims & Complaints Lawyer

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Claims & Complaints Lawyer (Contract)

Location: London, England, United Kingdom

Employment type: Contract

Seniority level: Mid‑Senior level

In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters.

• Assisting with the management and reporting of claims
• Supporting investigations and liaising with external counsel where necessary
• Assisting with internal and regulatory investigations
• Ensuring compliance with SRA Standards and Regulations
• Supporting the resolution of disputes with external parties
• Maintaining complaint records
• Drafting responses to client complaints
• Managing insurance notifications and renewals
• Liaising with the Legal Ombudsman

Qualifications:

• Minimum 5 years PQE in civil or commercial litigation
• Experience in professional negligence, solicitor claims, and professional indemnity insurance
• Prior experience within a city or international law firm is desirable

This is a fantastic opportunity to work with a well‑regarded legal risk team in a high‑profile firm. Please get in touch to find out more.

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