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At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data‑driven services and academic research.
We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We’re thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best – our current and previous colleagues.
In Global Support, we provide expert guidance and hands‑on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
Job Description
This role is based in our 5 Howick Place, London office.
We are seeking an exceptional Personal Assistant to provide comprehensive administrative and strategic support to three senior executives: Group Operations Director – Travel & Events, the Divisional Chief Financial Officer, and the Head of Group Health, Safety and Security. This high‑profile role requires a sophisticated professional who can manage complex, confidential matters while coordinating across multiple time zones and supporting diverse business functions with the highest level of discretion and professionalism.
Key Responsibilities
Executive Support & Administration
- Provide comprehensive executive support to three executives across different business functions
- Manage complex, multi‑time zone calendars and coordinate international travel arrangements
- Prepare and distribute board papers, presentations, and confidential documentation
- Handle sensitive and confidential information with absolute discretion
- Coordinate executive communications including email management, call screening, and correspondence
- Prepare expense reports and manage budget tracking
Meeting & Event Coordination
- Organize and coordinate executive meetings, including internal and external meetings, leadership team sessions, and stakeholder presentations
- Manage logistics for arranged meetings
- Prepare meeting materials, agendas, and follow‑up action items
- Coordinate virtual meetings across multiple time zones with global teams
- Arrange executive hospitality and client entertainment events
- Support crisis management meetings and emergency response coordination when required
Travel & Logistics Management
- Plan and execute complex international travel itineraries
- Manage visa applications, travel documentation, and duty of care requirements
- Negotiate with travel suppliers and manage travel budgets
- Ensure compliance with corporate travel policies and health & safety protocols
Financial & Administrative Support
- Support the Divisional CFO with preparation of review materials
- Organise and coordinate review meetings and planning sessions
- Manage confidential documentation
- Assist with coordination of compliance reporting
- Assist with organising team meetings, events, and activities.
- Process invoices on occasion
- Maintain filing systems for documentation
Health, Safety & Security Support
- Support the Head of Group Health, Safety and Security with crisis management coordination
- Maintain emergency contact databases and communication protocols
- Coordinate health and safety training sessions and compliance meetings
- Assist with incident reporting and investigation coordination
- Support business continuity planning and emergency response exercises
Stakeholder & Relationship Management
- Serve as primary point of contact for internal and external stakeholders
- Coordinate with global offices and regional leadership teams
- Maintain executive contact databases and CRM systems
Qualifications
Essential Requirements
- 2+ years of Executive Assistant experience supporting senior executives
- Proactive self starter
- Previous experience supporting multiple executives simultaneously
- Exceptional organizational and time management skills with ability to prioritize competing demands
- Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
- Experience with travel booking systems, expense management platforms, and CRM systems
- Excellent written and verbal communication skills
- Absolute discretion and ability to handle confidential information
- Flexibility to work outside standard hours to support global operations
- Valid UK work authorization
Desirable Qualifications
- Professional certification in executive assistance or business administration
- Experience in the events, hospitality, or travel industry
- Background supporting finance leadership teams
- Knowledge of health, safety, and security protocols in corporate environments
- Project management certification or experience
Key Competencies
- Multi‑Executive Support: Proven ability to effectively support multiple senior leaders with competing priorities
- Confidentiality & Discretion: Exceptional judgment in handling sensitive business and personal information
- Global Perspective: Understanding of international business practices and cultural sensitivity
- Crisis Management: Ability to remain calm and effective during high‑pressure situations
- Technology Proficiency: Advanced skills in business applications and emerging technologies
- Relationship Building: Strong interpersonal skills and professional presence
- Adaptability: Flexibility to adjust to changing priorities and business needs
Benefits
- Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
Additional Information
We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
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Seniority level
Associate
Employment type
Full‑time
Job function
General Business
Industries
Events Services
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Equal Opportunities Employer
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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