Senior Human Resources Advisor

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Main Purpose:

To play an instrumental role in the continued growth and development of an industry-leading, privately owned commercial real estate and facilities management business.

Location:

Manchester, with regular travel to sites as required. Please note there will on occasion be some overtime to support with employees on different shift patterns.

Overview of Duties

Work as part of the HR and People function, supporting all HR activity within Praxis Facilities Management Ltd (PFM). Lead on day-to-day delivery across recruitment, onboarding, employee relations, payroll co-ordination, and general HR operations, ensuring consistency, compliance, and a people-focused approach.

Work collaboratively with the wider Group HR team to align PFM’s priorities with Group objectives, sharing best practice and maintaining a joined-up, one-team approach to HR. Act as a partner to the business and operational functions to embed effective people management and drive a culture of professionalism, accountability, and engagement across PFM.

Our Values:

• Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity
• Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame
• Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance
• Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential
• Action This Day | We do not defer or delay. Anything that can be done today, is done today

Key Responsibilities:

Recruitment

• Manage end-to-end recruitment for all roles up to and including Building/Estate Manager level, working with local PFM Hiring Managers to define requirements and produce accurate job descriptions
• Source and attract candidates directly and, where required, through agency partners in accordance with agency approval process
• Coordinate interview scheduling, ensuring feedback is properly captured, documented, and communicated to candidates and the process in conducted in an efficient manner without unnecessary delay
• Attending interviews and ensuring candidates are recruited in accordance with the company values and have a positive candidate experience
• Provide regular recruitment metrics (e.g. vacancy numbers, successful hires, and recruitment activity by location) to the PFM Head of HR and relevant senior managers in a timely manner
• Support hiring managers in the recruitment process, including pre-interview planning, advising on assessment methods and interview coaching where required

Onboarding

• Prepare and issue offer letters and contracts for successful candidates, supported by the HR Administrator
• Collect and accurately input all new starter information into the HRIS ahead of payroll and start dates
• Complete all pre-employment checks (Right to Work, references, SIA licenses, etc.) in a timely and compliant manner
• Deliver the full HR induction, including HRIS access, system training and ensuring completion of mandatory training
• Handle and retain employee personal data securely and in accordance with data protection legislation
• Act as the HR focal point for new starters, issuing welcome information and dealing with general queries and support

Employee Relations

• Advise and coach managers at all levels on ER matters (e.g. disciplinary, grievance, absence) to ensure fair, timely, and legally compliant outcomes
• Attend formal meetings as required, acting as note taker or Hearing Officer as agreed with the PFM Head of HR
• Manage all live ER cases to completion, ensuring adherence to policy, legislation, and internal procedures
• Align advice and decisions with the central HR function, seeking input from colleagues where appropriate
• Maintain accurate case management records and trackers, ensuring personnel files are complete and up to date
• Provide weekly updates to the PFM Head of HR on all active and emerging ER matters, including absence trends and potential risks

TUPE

• Manage all pre-transfer activities, including requesting and reviewing Employee Liability Information (ELI), assessing proposed measures, and liaising with outgoing HR teams to resolve queries
• Support site consultations by advising and guiding local Managers, attending in person only where necessary
• Complete the consultation process, collect personal details, and coordinate standard induction procedures for transferring employees
• Highlight any matters requiring attention – such as holiday entitlement, rota structures, reasonable adjustments, or contractual variations – to the relevant Head of HR
• Support the PFM Head of HR with day-one transition and all post-transfer integration activities

Payroll

• Validate and update all overtime and sickness records to ensure accuracy and alignment with contractual terms
• Monitor and follow up with managers on outstanding approvals within the system
• Oversee the monthly payroll update process, ensuring all salary changes, new starters, and leavers are correctly captured and processed
• Act as the first point of contact for all payroll-related queries from PFM employees

Generalist HR Activities

• Stay up to date with employment legislation and best practice, ensuring compliance across PFM
• Contribute to the design, review, and implementation of HR policies and procedures, supporting the PFM Head of HR
• Lead or collaborate on ad-hoc HR projects (e.g. policy and template reviews, HR system development, or process improvements)
• Provide cover for the HR Administrator when required, maintaining accurate system data and managing the HR mailbox
• Provide guidance and developmental support to the HR Administrator, contributing to the growth and evolution of the HR function as PFM continues to expand
• Identify and recommend changes to policies and procedures where improvement or alignment is needed
• Support the delivery of training and communication plans for new or updated policies in partnership with the PFM Head of HR
• Work with the PFM Head of HR to deliver HR Masterclasses to support and coach managers across the business
• Collaborate with PFM managers and other stakeholders, representing the HR profession and team in a professional and credible manner

Person Specification:

Education, Qualifications & Training

• CIPD Level 5 or equivalent HR qualification
• Coaching, L&D or employment law qualifications

Business Skills & Experience

• Strong generalist HR background with demonstrable experience across recruitment, onboarding, employee relations and payroll administration
• Proven involvement in TUPE transfers, including pre and post transfer activities
• Confident in advising managers on complex ER issues with a pragmatic, commercial, and legally sound approach using up to date employment law knowledge
• Experience working within a fast-paced, multi-site or facilities management environment
• Advanced user of HR information systems (HRIS) with the ability to analyse and interpret people data accurately
• Experienced in the production of HR metrics, reporting on key HR data
• Competent in all aspects of recruitment including placing enticing advertisements, coordinating and attending interviews and developing good relationships with the Talent Acquisition Business Partner and agency partners

Personal Attributes

• Excellent verbal communication and interpersonal skills including in the delivery of onboarding presentations to new starters and HR training to managers
• Collaborative working style with a focus on partnership and problem-solving
• Focus on stakeholder management with the ability to build credibility and trust with key stakeholders at all levels
• High attention to detail, strong organisational skills, and the ability to manage competing priorities
• Competent written communicator including reports, presentations and policies
• Creative and solutions-focused, bringing new ideas to improve processes and employee experience
• Passionate about people and continuous improvement, demonstrating integrity, professionalism and initiative in all areas of work
• A flexible approach to work to ensure the needs of the business are met, including nationwide travel to sites to support where needed and a willingness for occasional out of core hours work where required (e.g. TUPE consultations)
• A hands-on approach to all HR activities
• A team player who works equally well on own initiative to deliver results
• Committed to working in accordance with the Praxis values.

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