Channel Account Manager

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Direct message the job poster from Akixi

  • Remote, but requirement to meet up once a month for in-person collaboration day
  • UK based

About Akixi

Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels.

Job Summary & Purpose

The Account Manager manages up to 50 key global accounts (a blend of proactive and reactive), ensuring each receives strategic guidance, proactive support, and effective partner enablement.

Operating in a sell-through model, the Account Manager helps partners drive their own sales success while identifying opportunities for growth, addressing operational challenges and strengthening long-term relationships.

Key Responsibilities

  • Serve as the primary point of contact for up to 50 key accounts.
  • Prioritise accounts based on revenue and strategic importance.
  • Conduct regular check-ins or review meetings with highest tier accounts and engage long tail using technology stack.
  • Liaise and co-ordinate with internal stakeholders to provide technical advice, product updates, and sales support.
  • Develop and maintain account plans for top accounts to identify growth opportunities.
  • Collaborate with partners to create joint business plans.
  • Ensure all activities and opportunities are logged accurately in HubSpot.
  • Monitor account performance and address risks or challenges proactively.
  • Support accurate sales forecasting and pipeline management.
  • Travel globally as required and support partners in marketing campaign execution.

Required Skills & Experience

  • Proven account management or B2B sales experience. Channel management experience is highly desirable.
  • Strong relationship-building and presentation skills.
  • Ability to analyse customer needs and build actionable account plans.
  • Commercial acumen and negotiation experience.

Commission/Bonus – Commission on accounts expanded

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Software Development

Referrals increase your chances of interviewing at Akixi by 2x

Get notified about new Channel Account Manager jobs in United Kingdom.

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Company: Akixi
Apply for the Channel Account Manager
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Job Description:

Direct message the job poster from Akixi

  • Remote, but requirement to meet up once a month for in-person collaboration day
  • UK based

About Akixi

Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels.

Job Summary & Purpose

The Account Manager manages up to 50 key global accounts (a blend of proactive and reactive), ensuring each receives strategic guidance, proactive support, and effective partner enablement.

Operating in a sell-through model, the Account Manager helps partners drive their own sales success while identifying opportunities for growth, addressing operational challenges and strengthening long-term relationships.

Key Responsibilities

  • Serve as the primary point of contact for up to 50 key accounts.
  • Prioritise accounts based on revenue and strategic importance.
  • Conduct regular check-ins or review meetings with highest tier accounts and engage long tail using technology stack.
  • Liaise and co-ordinate with internal stakeholders to provide technical advice, product updates, and sales support.
  • Develop and maintain account plans for top accounts to identify growth opportunities.
  • Collaborate with partners to create joint business plans.
  • Ensure all activities and opportunities are logged accurately in HubSpot.
  • Monitor account performance and address risks or challenges proactively.
  • Support accurate sales forecasting and pipeline management.
  • Travel globally as required and support partners in marketing campaign execution.

Required Skills & Experience

  • Proven account management or B2B sales experience. Channel management experience is highly desirable.
  • Strong relationship-building and presentation skills.
  • Ability to analyse customer needs and build actionable account plans.
  • Commercial acumen and negotiation experience.

Commission/Bonus – Commission on accounts expanded

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Software Development

Referrals increase your chances of interviewing at Akixi by 2x

Get notified about new Channel Account Manager jobs in United Kingdom.

#J-18808-Ljbffr…

Posted: April 11th, 2026