Location: Sunbury‑upon‑Thames, UK (hybrid working available – mix of office and home work).
Role: People Business Partner
Contract Type: Full‑time, Permanent
Salary: Up to £70,000 (depending on experience), plus company benefits
Please note – we will only be accepting direct applications and will not be engaging any recruitment agency.
Yorktel‑Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in‑house expertise includes AI‑powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with greater agility, efficiency, and precision.
With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40 years of professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.
It is an exciting time at Yorktel‑Kinly, as our transformation across the business continues. As a result, we have new opportunities for Human Resources professionals to join our highly collaborative team, to assist the business in our new era.
Key Responsibilities
Strategic Business Partnering
- Partner with extended management teams to develop and implement people strategies that support business growth, transformation, and performance.
- Act as a trusted advisor on organisational and people‑related matters, offering insight, challenge and solution‑focused recommendations.
- Translate business plans into effective people plans, supporting workforce planning, organisational design and capability development.
- Provide thought leadership on people and culture initiatives, ensuring consistency with Yorktel‑Kinly’s values and strategic direction.
People Operations & Employee Relations
- Provide end‑to‑end people support for agreed departments and cost centres across the UK region offices.
- Manage complex employee relations matters, including disciplinary and grievance processes (up to and including dismissal), redundancy scenarios and performance management cases.
- Lead investigations and hearings in line with policy, best practice and employment legislation.
- Support dispute resolution and coach managers to manage issues effectively and consistently.
Leadership & Team Management
- Work closely with the Head of People and Global People Director, collaborating with other People Business Partners and the broader People team.
- Lead, manage and develop a small People team including recruitment, objective setting, 1:1s, appraisals and development planning.
- Champion continuous improvement within the People function, identifying opportunities to enhance service delivery, processes and capability.
- Actively support and promote the EUSA internship programme.
Talent, Performance & Development
- Coach and partner with managers to deliver effective performance management and employee development aligned to Yorktel‑Kinly’s annual performance review cycle.
- Provide expertise in feedback, coaching, development planning and succession considerations.
- Contribute to the design and delivery of people‑led programmes across attraction, retention, learning & development, reward and engagement.
- Support recruitment activity as required, including participation in senior or final‑stage interviews within client groups.
Reward, Payroll & Data
- Work in close partnership with the Compensation & Benefits Manager to ensure accurate and timely processing of UK region payrolls.
- Support administration of bonuses/variable pay, ensuring appropriate approvals and controls.
- Ensure Finance is informed of payroll accruals, exceptional payments and relevant cost impacts.
- Educate managers and employees on reward and compensation principles, including performance calibration and career progression.
Change, M&A & Organisational Effectiveness
- Lead and manage TUPE transfers in and out, ensuring legal compliance and a positive employee experience.
- Support mergers, acquisitions and integration activity, working closely with senior stakeholders.
- Provide change management support to leaders during periods of organisational transformation.
Engagement, Culture & Inclusion
- Support the Head of People and Global People Director in the delivery of employee engagement surveys and action planning.
- Champion diversity, equality and inclusion, embedding best practice and ensuring compliance with policy and legislation.
- Act as a role model for Yorktel‑Kinly’s values, promoting a positive and inclusive culture.
Skills and Experience
Essential
- Proven experience in a senior HR / People role (e.g. HR Generalist, Specialist or Business Partner) within a fast‑paced commercial environment.
- Strong experience partnering with senior leaders and managing complex stakeholder relationships.
- Demonstrable capability across the full HR remit, especially employee relations, organisational development and change management.
- Sound knowledge of UK employment law and HR best practice.
- Experience leading and developing others, either directly or indirectly.
- Ability to operate effectively at strategic, operational and tactical levels.
- Strong commercial acumen and analytical capability.
- Excellent communication skills, with the ability to adapt style to different audiences.
- Resilient, pragmatic and comfortable working in ambiguity and change.
- High integrity, with a strong commitment to compliance and Yorktel‑Kinly’s values.
- Strong MS Office capability and experience using HRIS, ATS and LMS platforms.
Desirable
- Degree in Human Resources, Business Management or a related discipline.
- CIPD Level 5 (or equivalent).
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know at the point of scheduling.
If you require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.
Equal Opportunities: Yorktel‑Kinly is committed to providing equal opportunities in employment; all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics’. We welcome your application.
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