Warehouse & Transport Manager – Job Specification
Job Title: Warehouse & Transport Manager
Location: Belfast
Reports To: General Manager / Operations Manager
Role Purpose
To oversee all warehouse and transport operations, ensuring the accurate receipt, storage, picking, dispatch, and delivery of products. The Warehouse & Transport Manager will lead teams across both functions, maintain stock accuracy, ensure fleet compliance, and drive continuous improvement to support business growth and service commitments.
Warehouse Operations
- Manage daily warehouse workflows including goods-in, stock control, picking, packing, and dispatch.
- Maintain high standards of stock accuracy and product handling.
- Ensure warehouse layout and processes support efficiency and safe product flow.
- Enforce, review, and update warehouse Standard Operating Procedures (SOPs).
- Work closely with Purchasing and Sales teams to support demand planning and promotional activity.
Transport & Distribution
- Lead delivery operations including route planning, scheduling, vehicle loading, and dispatch.
- Manage delivery drivers to ensure punctual, professional, and customer-focused service.
- Oversee fleet maintenance, MOTs, insurance, servicing, and compliance checks.
- Monitor tachographs, driver hours, and compliance with transport legislation.
- Control fuel usage, delivery costs, and route optimisation.
- Build strong customer relationships through reliable and flexible delivery performance.
Team Leadership
- Lead, train, and motivate warehouse operatives and drivers.
- Create staffing rotas, manage attendance, and support training and development.
- Conduct performance reviews and manage KPIs across warehouse and transport teams.
- Promote a positive, accountable, and safety-focused working culture.
Health, Safety & Compliance
- Ensure compliance with warehouse, workplace, and transport health & safety standards.
- Conduct audits, vehicle inspections, walkarounds, and risk assessments.
- Maintain a clean, organised, and compliant warehouse and yard environment.
- Investigate incidents and implement corrective and preventative actions.
Systems & Reporting
- Maintain accurate data across Warehouse Management Systems (WMS) and Transport Management Systems (TMS).
- Produce reports covering stock accuracy, delivery performance, fleet efficiency, and labour productivity.
- Support digital improvements, automation, and process optimisation initiatives.
Continuous Improvement
- Identify inefficiencies and deliver measurable operational improvements.
- Reduce waste, improve accuracy, and enhance service levels.
- Support business growth initiatives and seasonal planning.
Qualifications & Experience
- 3–5+ years experience in warehouse, logistics, or transport management.
- Proven experience leading teams in a fast-paced, high-volume environment.
- Strong working knowledge of WMS, routing, and fleet management systems.
- CPC qualification (advantageous).
- Forklift certification (desirable).
- Experience within FMCG, food, or confectionery sectors is an advantage.
Skills & Competencies
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- High attention to detail with strong organisational capability.
- Analytical mindset with strong problem-solving skills.
- Ability to perform under pressure and manage demand peaks.
- Proficiency in Microsoft Office, particularly Excel.
Key Performance Indicators (KPIs)
- Stock accuracy.
- On-time, in-full delivery performance (OTIF).
- Fleet utilisation and operating costs.
- Pick and dispatch accuracy.
- Fuel efficiency.
- Health & safety compliance.
- Team performance, engagement, and retention.
Working Hours: Monday to Friday, 08:30 – 17:00
Salary: £35,000 – £45,000 plus up to £5,000 bonus opportunity
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