Senior Change Execution Controls Manager
We’re looking for a senior manager to lead, coordinate, and continuously improve the management of Change Execution operational risks and controls within Corporate & Institutional Banking (CIB). You’ll be the principal point of contact for CIB Platforms, ensuring that risk profiles and control environments are accurate, up‑to‑date, and aligned with regulatory and business expectations. Your role will embed a strong risk culture across the business and guarantee compliant implementation of the Group’s Change Framework.
Key Accountabilities
- Act as a subject‑matter expert and point of contact for change methodology and risk‑policy controls and processes.
- Promote a strong risk culture by embedding Resetting Risk principles and continuous improvement across CIB.
- Collaborate with colleagues outside the platform to ensure control inter‑locks enable the platform to deliver at pace.
- Provide control insights into change programmes, benefiting from read‑across.
- Support initiatives to embed “Control by Design” principles and automation.
- Recommend improvements to streamline manual controls and enhance efficiency.
- Oversee the ongoing review and re‑assessment of the Change Execution risk profile and control environment, ensuring timely responses to triggers.
- Ensure all material risks are identified, captured, and appropriately assessed, with robust controls in place.
- Maintain accurate and up‑to‑date records in the Risk Open Pages system, including rationale for ratings and evidence of reassessment.
- Ensure issues and action plans are in place for open material events or risks outside appetite.
- Oversee closure of Change‑related action plans, ensuring issues are fully addressed and documented.
- Contribute to the development of control testing strategies and implementation of risk‑management processes.
- Identify systemic Change Execution issues and propose enhancements to strengthen the control environment.
Qualifications & Experience
- A strategic mindset with curiosity to automate and simplify change activity, insights, and controls.
- Experience in operational risk management, preferably within financial services or a regulated environment.
- Strong understanding of risk frameworks (e.g. RCSA), control environments, and regulatory requirements.
- Knowledge of non‑financial risk types relevant to CIB (e.g. conduct, economic crime, data, resilience).
- Familiarity with Control by Design (CbD) methodology.
- Proven ability to analyse complex data, identify trends, and drive action through data‑driven insights and root‑cause analysis.
- Experience with risk reporting tools (e.g. Power BI) and risk management systems.
- Excellent communication and stakeholder management skills for reporting, influencing, and engagement.
About Working for Us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel they belong and can be their best, regardless of background, identity, or culture. We welcome applications from under‑represented groups and are disability‑confident. If you need reasonable adjustments to our recruitment processes, please let us know.
Information
Location: London (also available in Birmingham and Edinburgh) – hybrid work model: at least two days per week in office. Hours: full‑time, 35 hours per week.
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Finance.
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