(Mercor) Customer Support Specialist | $65/hr Remote
Join to apply for the (Mercor) Customer Support Specialist | $65/hr Remote role at Crossing Hurdles.
This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$45.00/hr – $65.00/hr
At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor, which collaborates with the world’s leading AI research labs to build and train cutting-edge AI models.
Organization: Mercor
Position: Customer Service Representative
Referral Partner: Crossing Hurdles
Type: Hourly Contract
Compensation: $45–$65/hour
Location: Remote
Commitment: 10–40 hours/week
Role Responsibilities (Training support will be provided)
- Use your professional expertise as a Customer Service Representative to create and refine occupation-specific questions.
- Evaluate AI-generated responses for accuracy, tone, empathy, and problem-solving ability.
- Provide insights into best practices in customer communication, conflict resolution, and service excellence.
- Support the development of AI systems that simulate effective, human-like customer support interactions.
Requirements
- Strong experience working full-time as a Customer Service Representative.
- Excellent written and verbal communication skills.
- Strong analytical and interpersonal abilities.
- Access to a desktop or laptop computer (Chromebooks not supported).
- Ability to work independently and meet deadlines in an asynchronous setup.
Application Process (Takes 20 min)
- Upload resume
- AI interview based on your resume (15 min)
Seniority level
Associate
Employment type
Contract
Job function
Research and Administrative
Industries
Consumer Services and Research Services
#J-18808-Ljbffr”, “datePosted”: “2026-04-11”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Crossing Hurdles”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__402780647__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “” } } }(Mercor) Customer Support Specialist | $65/hr Remote
Join to apply for the (Mercor) Customer Support Specialist | $65/hr Remote role at Crossing Hurdles.
This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$45.00/hr – $65.00/hr
At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor, which collaborates with the world’s leading AI research labs to build and train cutting-edge AI models.
Organization: Mercor
Position: Customer Service Representative
Referral Partner: Crossing Hurdles
Type: Hourly Contract
Compensation: $45–$65/hour
Location: Remote
Commitment: 10–40 hours/week
Role Responsibilities (Training support will be provided)
- Use your professional expertise as a Customer Service Representative to create and refine occupation-specific questions.
- Evaluate AI-generated responses for accuracy, tone, empathy, and problem-solving ability.
- Provide insights into best practices in customer communication, conflict resolution, and service excellence.
- Support the development of AI systems that simulate effective, human-like customer support interactions.
Requirements
- Strong experience working full-time as a Customer Service Representative.
- Excellent written and verbal communication skills.
- Strong analytical and interpersonal abilities.
- Access to a desktop or laptop computer (Chromebooks not supported).
- Ability to work independently and meet deadlines in an asynchronous setup.
Application Process (Takes 20 min)
- Upload resume
- AI interview based on your resume (15 min)
Seniority level
Associate
Employment type
Contract
Job function
Research and Administrative
Industries
Consumer Services and Research Services
#J-18808-Ljbffr…