Overview
Waymark Property Management, a growing, comprehensive, service-oriented, property management company, currently manages a portfolio of over 350 residential units in the Carlisle and greater Harrisburg region. Headquartered in Carlisle, Waymark prides itself on superior customer service to both property owners and tenants.
We are actively seeking a highly motivated Property and Operations Manager to manage all aspects of a portfolio and daily operations. The ideal candidate will possess superior communication skills, be organized, effective, thoughtful, forward thinking, growth minded and will align with Waymark’s Core Values. A real estate license and 3-years of experience in property management are required.
Key Responsibilities
- Manage Waymark’s daily operations by supervising leasing agents, operations assistant, and maintenance staff, and owning operational processes.
- Continually seek growth opportunities for Waymark and willingness to grow and adapt operational processes.
- Set and track measurable scorecard goals for each operations staff and the team.
- Build relationships with and work effectively with staff, tenants, vendors, and property owners, ensuring their needs are met and their expectations are exceeded.
- Manage all aspects of portfolio, including but not limited to, marketing, showing, application approval, lease preparation, move-in, tenant relations, property inspections, maintenance and work orders, move-out, property turn-over, lease renewals, rent collection, and evictions.
- Ensure compliance with all relevant laws, ordinances, and regulations, and Fair Housing Laws.
- Fully utilize property management software, Appfolio, for all aspects of managing properties, including, but not limited to, marketing, leasing, renewal, communication, and running reports.
Experience & Qualifications
- Superior communication skills. Communication must be timely, effective, and kind.
- Willingness to learn and manage through the principles of the EOS operating system.
- A minimum of 3 years of property management experience.
- In-depth knowledge of real estate laws, specifically surrounding PA Landlord/Tenant Law, Fair Housing and general property management.
- Proven track record of successfully leading a team of three or more individuals.
- Fluent with Property Management software. Fluency in Appfolio preferred, but willingness to apply current property management software knowledge to learning Appfolio acceptable.
- Proficiency in modern technologies, including the Google and Microsoft platforms, Zoom, marketing websites, and Waymark website.
- Proactive problem solver with the ability to work through solutions and present ideas to the team.
- Must have own vehicle and willingness to travel between properties daily.
- The successful candidate will report directly to the managing director.
Waymark Property Management Core Values
- Empathy
- Communication
- Respectful
- Accountable
- Hard Work
- Team Player
Job Type: Full-time, in-person in the Carlisle office with travel to properties in Waymark’s service area.
Schedule: Monday to Friday, Saturday showing or move-ins/move-outs; Evenings as needed; Weekends as needed
If interested please send cover letter and resume to amanda@waymarkpropertymanagement.com
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