Customer Service Officer

Company: ABM UK

Location: Glasgow

Posted: April 11th, 2026

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LOCATION: The Forge

PAY RATE: £12.59 per hour

SHIFT PATTERN: 5 over 7, 0 hours per week

Role Overview And Purpose

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

Job Purpose:

To maintain a safe and secure environment within the shopping centre by patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.

Key Responsibilities:

Patrol Duties:

Surveillance Monitoring:

Incident Response:

Customer Service:

Access Control:

Health & Safety:

Reporting:

Key Skills and Attributes:

Qualifications and Requirements:

Typical Shift Patterns:

Benefits

We're proud to offer a great range of benefits including:

For more information about ABM's benefits, visit our careers page

About Us

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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