REPAIRS CO-ORDINATOR (UP TO 9 MONTH FTC)
HULL, HYBRID
We have a great opportunity for an accomplished Repairs Co‑ordinator to join our client’s welcoming team. As a Repairs Co‑ordinator, you will be supporting the completion of repairs within a specific work stream.
BENEFITS
Not only does this role offer a competitive salary, but it also includes a range of other benefits, including: a pension scheme, health and well‑being plans, discounted products and services, tax‑efficient benefits and generous annual leave.
RESPONSIBILITIES
- Handle a range of customer calls professionally and efficiently, ensuring compliance with processes while meeting the needs of vulnerable customers.
- Ensure accurate information is collected and coordinated to meet the required SLAs for repairs.
- Deal with complaints positively, identifying any shortfalls in service delivery.
- Maintain relationships with internal and external stakeholders such as managers and trade colleagues.
REQUIRED SKILLS & EXPERIENCE
- Proven experience within an administrative, scheduling or customer‑service role within property services/repairs.
- Strong experience of producing reports/ KPI data for managers.
- Excellent communication skills, over the phone and via email.
- Strong organisational skills.
- Proficient user of Microsoft packages including Word, Excel, Outlook and Teams.
NEXT STEPS
If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and will get in touch to learn more about you. If you are not contacted within 7 days, please assume your application was not selected.
Seniority level
Associate
Employment type
Contract
Job function
Customer Service
Industries
Facilities Services
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