Hollister CO. - Assistant Manager, Ashford Designer Outlet

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites: abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Assistant Manager role combines business strategy, operations, creativity, and people management. They are responsible for driving sales by analyzing the business and providing excellent customer service, overseeing daily store operations, and enhancing store processes. They leverage creative skills through floorset updates, styling, and product knowledge. They also lead talent development, recruiting, training, engagement, and fostering an inclusive environment. Our promote-from-within philosophy offers growth opportunities into future leadership roles.

What You'll Do

• Drive Customer Experience and Sales
• Manage OMNI Channel Fulfillment
• Oversee Store Presentation, Sales Floor, and Operations
• Handle Staffing, Scheduling, and Payroll
• Lead Training and Development
• Communicate Effectively
• Ensure Asset Protection

Qualifications

• Bachelor's Degree or one year supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to thrive in a fast-paced environment
• Team-building skills
• Self-starter attitude
• Results-driven
• Multi-tasking ability
• Fashion interest & knowledge

Additional Information

Benefits include quarterly incentives, Paid Time Off, indefinite contracts, volunteer days, merchandise discounts, medical, life, disability insurance, assistance programs, parental leave, pension plan, training, career growth, and a supportive global team. Benefits are contingent on completing a 90-day probation period. Applicants may need to complete work visa formalities. Abercrombie & Fitch Co. is an Equal Opportunity employer.

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