Work Model: Hybrid
Summary:
Contract Specialists provide internal support & guidance to a region of sales people ensuring orders are in compliance with company policy. In this position on a daily basis you will work with colleagues across EMEA working in Sales, Deal Hub, Consulting, Events, Legal and Order management.
Skills:
Document Administration:
- Effectively process incoming requests from departments for assistance (Sales, CFS, Controller, Deal Hub, Corporate Pricing, Contracts Negotiators, Corporate Legal, Consulting, Events, Client Compliance, etc.). Manage the team Outlook inbox by ensuring emails are prioritized by urgency and importance once approvals are received.
- Via Salesforce effectively review and activate incoming order submissions for completeness, accuracy, and conformance to Client standard contract guidelines.
- Assist Sales using Salesforce case requests to ensure accurate client data is used when creating contracts.
- Signing authority for order agreements and 100% compliance with legal empowerment matrix.
- Ensure compliance with Client corporate policy regarding document administration, including any non-standard items, such as legal term changes, non-standard SDs, non-standard pricing, and non-standard billing terms have been approved.
- Execute any and all special ad hoc projects initiated to fulfill business requirements.
- Collaborate with manager and global team to seek continuous improvement & innovation to department processes.
- Prepare instructive communications to and liaise with global Contracts Department, Client Financial Services, Sales teams in fulfilment of above responsibilities.
- Support of Contract Manager in providing first line of support to Sales on all issues relating to sales contracts and requests for contracts, escalating to senior staff as required.
Education/Experience:
- Bachelor Degree or equivalent
- A minimum of 2-4 years’ experience dealing with contract matters, client legal & procurements departments, as well as with customer order management or sales support experience.
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