Assistant Team Leader

Description

Assist the Team Leader in the management of the day‑to‑day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied with and cooperate in coaching, supporting and motivating all employees.

Department: Takeaway

Location: Cloud Kitchen – Shoreditch

Compensation: £12.50 – £13.50 / hour

Opening hours: 10.00am to 2.00am, Monday to Sunday

What you’ll do at Pasta Evangelists

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes
• Help the Team Leader to train the new starters according to the company guidelines
• Coaching and supporting team members in their development; highlight high performing individuals
• Track team absences and report them to your Team Leader
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied with and report to your Team Leader in case corrective actions are required
• Help to create a customer focused environment
• Manage and report all customer complaints (including food poisoning and foreign body allegations) in line with company policy
• Implement the lead from the front mindset and set a clear example of product quality for all to follow
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets
• Train the team on all new products enabling them to drive sales
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food)
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary

Who you are

• You’ve worked in a fast‑paced kitchen or food retail environment before and understand how priorities can quickly change
• You are customer‑focused, and enjoy interacting with customers
• You don’t turn a blind eye to issues… you jump on them and have a desire to solve them
• You have a strong desire to fight for product quality and will go the extra mile to deliver a strong customer experience
• You are hugely detail‑oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen
• You can clearly communicate both verbally and in writing
• … A pasta lover!

What we can offer

• £12.50 per hour – £13.50 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast‑moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral scheme bonus
• Cycle to work scheme
• Development opportunities – you can grow inside the business

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