Overview
Our client, a large independent estate agency, are looking for a Regional Area Lettings Manager who will be responsible for managing and growing the Lettings Business and you could be based in Devon or Cornwall. Our client is offering a competitive starting salary of around £45-50,000 OTE with huge scope for career development within the company.
Your role will be to lead the strategic growth and performance of the residential lettings division. Tasked with building a brand-new team of Lettings Negotiators, you will be responsible for developing market share, implementing growth strategies, ensuring compliance, and driving income across the region.
This is a leadership role requiring a strong track record in lettings, business generation, and team management. You must have at least four years experience in lettings and currently be working in the industry as a manager or at a similar level.
Key Responsibilities
Business Growth & Development
- Formulate and implement a regional lettings business plan aligned with company objectives with the Managing Director.
- Drive new landlord instructions and increase managed portfolio size.
- Identify opportunities for cross-selling financial, surveying, residential sales and block management services.
Team Leadership & Recruitment
- Recruit, train, and manage a new team of Lettings Negotiators.
- Create a culture of high performance, accountability, and customer service excellence.
- Provide ongoing coaching, mentoring, and development.
Performance Management
- Set clear KPIs for negotiators around instructions, valuations, lets agreed, and conversion rates.
- Monitor and review performance, taking corrective action where necessary.
- Report regularly on progress, pipeline, and growth opportunities.
Operational Excellence & Compliance
- Ensure full compliance with lettings legislation, including ARLA, tenancy regulations, and safety standards.
- Oversee consistent processes and service delivery across branches.
- Collaborate with central rental administration department to streamline operations.
Stakeholder & Client Engagement
- Build and maintain strong relationships with landlords, developers, and corporate clients.
- Represent the lettings division at regional and industry events.
- Promote the agency brand as a trusted lettings specialist in the region.
Key Skills & Experience
- Proven track record in senior lettings roles with responsibility for revenue growth.
- Strong knowledge of the lettings market, legislation, and industry best practice.
- Experience in recruiting, leading, and motivating teams across multiple locations.
- Commercially astute with excellent negotiation skills.
- Confident networker with the ability to win new business and build partnerships.
Personal Attributes
- Entrepreneurial: Natural drive for business growth and spotting opportunities others miss.
- Leadership Presence: Inspires confidence in both clients and team members.
- Resilient & Tenacious: Thrives in a competitive environment; doesn’t shy away from challenges.
- Customer-Focused: Genuinely passionate about delivering exceptional landlord and tenant experiences.
- Influential Communicator: Persuasive, articulate, and able to adapt style to different audiences.
- Results-Driven: Balances strategic thinking with hands-on delivery to hit ambitious targets.
- Collaborative: Works effectively across departments to maximise income streams.
- Professional Integrity: High ethical standards and commitment to compliance.
In return our client is offering a basic salary and performance bonus in the region of £45-50,000 OTE however the potential is limitless.
Benefits include comprehensive Private Medical Insurance, Car Allowance and Pension. Possibility of Directorship to main board in the future.
If you are interested in this role and are currently working in a senior lettings role, please contact Fran Kent at AMR Recruitment.
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