Company: gategroup
Location: Stretford
Posted: April 11th, 2026
gategroup Trafford Park, England, United Kingdom
gategroup Trafford Park, England, United Kingdom
We're looking for someone who gets it. Someone who understands that when an airline serves 30,000 meals a day, there's no room for "nearly" or "almost". You'll need sharp elbows, a cool head, and the kind of aviation supply chain knowledge that only comes with experience.
You're the bridge between our operation and the airlines. Daily customer calls, monthly safety reviews, meal evaluations, and investigating everything from delays to foreign object reports. You'll own the customer KPIs, manage temperature logs, MDC audits, CAA inspections, and drive improvements that stick. This is a 7-day operation – aviation doesn't sleep.
You'll be the bridge between our operation and the airlines we serve. Think daily customer calls, monthly safety reviews, and being the person everyone turns to when a query lands or something needs fixing fast. You'll own the customer KPIs, manage meal evaluations, investigate everything from delays to the foreign object reports, and keep all departments singing from the same hymn sheet.
Temperature logs, MDC audits, CAA inspections, crew feedback – it all comes through you.
You'll brief teams, spot problems before they become disasters, and drive the kind of improvements that actually stick. You'll collaborate and rotate through different departments/unit’s as required.