National Operations Manager – 6 month fixed term contract (potential to extend)
Location
Flexible – sites in Scotland, Cambridge, Newcastle, Andover, Coventry
Working Pattern
Monday – Friday, 40 hours per week
Key Responsibilities
- Overall efficient and effective management of a workplace contract with 9 sites – £4.2m turnover, ensuring great quality, consistent food and beverage services for breakfast, lunch and dinner
- Maintain positive client relationships to ensure true partnership in their business
- Experience with managing shift work
- Ability to set standards within food
- Passionate about quality high‑end retail food options to be provided on site
- Manage recruitment, development, and training of team members
- Ensure the contract is fully compliant with company policies and procedures
- Deliver on agreed financial budgets and run commercially in line with net income and cost targets
- Support sales revenue growth through marketing and promotional activities
Ideal Candidate
- Experience working in a management role within the contract catering or hospitality sector – high street applications welcome
- Real passion for food, customer service, and commercial awareness
- Strong communication skills – both written and verbal
- Computer and administrative skills
- Excellent interpersonal, organisational, and leadership skills
- ‘Can do’ attitude and great attention to detail
Benefits
- Personal development and training opportunities
- Private medical eligibility
- Eye care
- Wellbeing strategy – including employee assistance programme and salary finance options
- Family‑friendly support
- Regular social events and communication with leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- High‑street discount vouchers
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