Senior Enterprise Support Leader (24/7 SaaS)

A leading technology firm in the United Kingdom is seeking a motivated Manager for Client Services. This role involves leading a team in a 24/7 environment, overseeing daily operations, and ensuring high levels of customer satisfaction. Responsibilities include mentoring team members, analyzing support metrics for improvement, and resolving client escalations. The ideal candidate has extensive SaaS support experience, exceptional communication skills, and proven leadership capabilities. This is a full-time onsite position that offers opportunities for professional growth. #J-18808-Ljbffr