Overview
Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service.
We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills.
Responsibilities
- Dealing with customer enquiries
- Corresponding with customers
- Liaising with the sales, production and warehouse teams
- Raising quotes and invoices
- Arranging samples and deliveries
- Collecting payments
- Processing internal paperwork
- Inputting information into our customer management system
Qualifications and Skills
- Strong customer service focus with the ability to deliver excellent service
- Strong written and verbal communication skills; able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face
- Good administrative skills – accuracy, attention to detail, filing and keyboard skills
- Legible handwriting and comfortable with a calculator to work out prices and quantities
- Well organized; able to multi-task; positive “can do” attitude; works well as part of a team
Salary and benefits
- £12.60 – £13.75 per hour, plus bonus, pension & benefits
- 28 days annual holiday entitlement inc bank holidays
- No Christmas, bank holiday or weekend working
- Free on-site parking
- Company bonus scheme
- Generous staff discount
- Perks At Work membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching
- Company sick pay after 12 months service
- Great working conditions
- Friendly team
Working hours
Mon – Friday, 35 – 37.5 hours
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Technology, Information and Internet
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