Fibre Quality Specialist

Overview

Join to apply for the Fibre Quality Specialist role at CityFibre.

This role requires travel and includes a fully expensed van, covering Aberdeen & Dundee.

About CityFibre

As the UK’s largest fibre-only network, CityFibre is focused on delivering greener, more reliable digital infrastructure to support communities and economic growth.

Responsibilities

• As a Fibre Quality Specialist, diagnose and resolve faults across the network from the Fibre Exchange to end-user premises.
• Manage and maintain network performance; utilise advanced diagnostic tools; diagnose signal loss and physical damage to minimise disruption and ensure optimal service.
• Manage complex installations and repairs, adhering to safety protocols and completing tasks promptly on the day of service.
• Adapt to evolving operational needs and diverse environments, including outdoor installations and network centres, with readiness to travel when required.

What you’ll bring

• Strong background in fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing.
• Core network fault-finding and problem-solving skills; experience auditing safe systems of works.
• Experience with OTDR/IOLM testing and knowledge of PIA – duct and/or pole installations; NRSWA – units 2 and 10; SA001 and SA002 Smart Awards.
• Driving licence valid in the UK.

Benefits & Diversity

You’ll receive a competitive salary and an expensed van, plus a performance-related bonus and a range of benefits to support your financial, physical and mental wellbeing. Benefits include 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, private medical insurance, and family-friendly and menopause policies.

We’re a Times Top 50 Employer for Gender Equality, endorsed by WORK180, and a partner of Diversifying. We are a Disability Confident Employer and are committed to belonging and inclusion. If you’d like to explore our culture, check out The CityFibre Way.

Additional Information

If you need any support or reasonable adjustments throughout the application process, please email careers@cityfibre.com.

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