TikTok Shop – E-commerce Account Manager / Category Manager, Electronics & Books, London
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Responsibilities
- Work closely with the Creator Management, Shopping Center, and Campaign teams to accelerate merchant business performance.
- Leverage data to understand merchant pain points, identify opportunities, prioritize solutions and drive these solutions through cross‑functional collaboration.
- Collaborate with Creator and Agency teams to enable sellers to create strong content that attracts new customers.
- Become an expert user of tools for reporting, budget control, promotional spend, and content management.
Qualifications
Minimum Qualifications
- Experience in category management at an e‑commerce company, large retailer, agency or similar role with specialism in category.
- Strong knowledge of the UK Electronics landscape and consumer demands.
- Understanding of social commerce and content creation is a plus.
- Excellent communication, presentation and analytical skills.
- Quick learner, proactive, resilient, able to cope well under pressure and thrive in ambiguous environments.
Preferred Qualifications
- Bachelor’s degree or above; e‑commerce internship or industry experience desirable.
- Strong understanding of content platforms (TikTok, Instagram, YouTube, etc.).
- Experience with e‑commerce platforms and marketplace dynamics.
- Data‑driven, strong execution, clear communication, good collaboration, solid time management.
- Ability to thrive in ambiguity, adapt quickly to change.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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