Senior Meeting & Events Coordinator, London
Job Title: Senior Meeting & Events Coordinator
Location: London
Working pattern: 5 days onsite (40 hours per week)
Hours: Shift pattern – 07:00 to 23:00. Normal shifts are typically 08:00‑17:00 or 09:00‑18:00 with 1–2 evening shifts a week; all finish no later than 22:00.
CBRE is the place where talented people who want to do impactful work can realise their potential. This role is based at Henrietta House, CBRE’s EMEA Headquarters, where we deliver world‑class meeting and event experiences and set the benchmark for hospitality and client engagement.
What You’ll Do
- Event Delivery & Operations
- Own the full event lifecycle, ensuring all requirements are understood, planned, and delivered to CBRE’s premium standards.
- Conduct daily checks of all meeting and event spaces, guaranteeing readiness and escalating any facilities or maintenance issues promptly.
- Manage set‑ups, turnarounds, and resets – including furniture, décor, AV equipment, and layouts – ensuring precision and efficiency.
- Coordinate with Catering, AV, and Front of House teams to deliver seamless, high‑quality experiences.
- Perform final inspections prior to event start to ensure flawless execution.
- Provide on‑day support: guest welcome, troubleshooting, supplier liaison, and service oversight.
- Log and resolve any event‑day issues swiftly and professionally.
- Systems & Administration
- Champion the Korbyt reservation system: manage bookings, maintain accurate records, and ensure timely updates for cross‑charging.
- Identify opportunities to optimise space utilisation and streamline processes.
- Support administrative tasks such as guest lists, name badges, stock control, and ordering event materials.
- Align Henrietta House practices with the wider EMEA Events team to ensure consistency and best‑in‑class standards.
- Leadership & Team Support
- Provide day‑to‑day supervision and guidance to Meeting & Events Coordinators.
- Conduct weekly one‑on‑ones to coach, develop, and support team members.
- Oversee the shared inbox, ensuring timely responses and equitable workload distribution.
- Allocate events based on business priorities and team capacity.
- Assist the Meeting & Events Manager with rota planning and operational decisions.
- Foster a collaborative, high‑performing team culture focused on service excellence.
- Safety
- Complete all required HSE training at a satisfactory level.
- Follow all activity policies, procedures, and HSE‑related requirements at all times.
- Participate in HSE‑related programs and activities as required, including incident investigations, audits, and assessments.
- Report any condition that could result in an accident or injury and, if necessary, stop work.
- Maintain and wear appropriate personal protective equipment (PPE) at all times and apply manual handling techniques.
- Other duties as assigned to support the wider workplace experience team.
What You’ll Need
- Proven experience in event coordination or hospitality management, ideally within a corporate or premium environment.
- A passion for delivering exceptional client service and engaging with visitors and clients.
- Highly adaptable and flexible with a warm and engaging demeanour.
- Strong leadership skills with the ability to coach and motivate a team.
- Exceptional organisational and time‑management abilities.
- Proficiency in event management systems (Korbyt experience desirable).
- Excellent communication and stakeholder management skills, including the ability to write reports and respond to common inquiries or complaints.
- A proactive mindset with strong problem‑solving skills and a passion for delivering outstanding client experiences.
- Availability to work flexible schedules based on office needs.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real‑estate services and investment that helps businesses and people thrive. We are dynamic problem‑solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on shared values of respect, integrity, service, and excellence, and we value diverse perspectives, backgrounds, and skillsets. At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate’s unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
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