ERP Specialist / WMS Specialist

We are seeking a hands‑on, technically skilled individual with experience in distribution and warehouse IT systems. This role is ideal for someone coming from an IT support function within a mid‑to‑large distribution or warehouse environment, or a 3rd line support/junior consultant background for ERP/WMS solutions.

You will play a key role in our business transformation project, leading the definition of Operations functional requirements, creating specifications, and managing configuration and testing during the initial implementation phase. Post go‑live, you will take ownership of system administration and maintenance, supporting all operational facilities across the group.

• Job title: ERP/WMS Operations Systems Specialist
• Contract type: Permanent
• Hours: 40 hours per week
• Location: Poole

What you will be doing

• Lead operational requirements gathering and translate them into system specifications.
• Configure and maintain ERP/WMS settings, including:
  • Warehouse rules and processes
  • Labelling and printing setups
  • Support system setup, configuration, and ongoing maintenance.
• Conduct functional testing and assist with user acceptance testing.
• Provide ongoing support and troubleshooting for operational teams.
• Work closely with warehouse staff to understand workflows and ensure system alignment.
• Act as the primary liaison between operations and IT for system‑related issues.

Who we are

We’re a fast‑paced, forward‑thinking global solutions provider who is redefining operational excellence for businesses. We’re famous for our fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever‑changing world.

Where you work

Our open plan office encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to a success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.

Who you are

You will have extensive experience supporting IT projects within a distribution / warehouse environment or ERP/WMS consultancy. Naturally you will understand distribution operational workflows and will already have knowledge of WMS platforms such as Acumatica, Snap Fulfil etc. You will be an analytical thinker, used to working in a dynamic environment with changing priorities.

If you take pride in your work and operate transparently, valuing teamwork and collaboration we look forward to hearing from you.

Seniority level

• Mid‑Senior level

Employment type

• Contract

Job function

• Project Management

Industries

• Retail Office Equipment

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