Office Manager – Part Time

Job Description

Office Manager (Part time 16 hours)

Position Summary

The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company. This person should have outstanding communication skills to liaise with internal and external stakeholders, work with integrity, handle confidential tasks, and multi-task effectively to support teams across all levels of the business.

Qualifications

Pre-requisite Knowledge & Skills

• Previous experience in a varied front of house role dealing with receptionist duties, facilities, and general administrative functions
• Proven ability to interact over the telephone and face-to-face in a clear and professional manner
• Background of working in a fast paced, flexible and challenging environment
• Ability to multitask effectively
• Accuracy and attention to detail
• Intermediate PC, Word, Outlook and Excel skills
• Excellent organisation skills

Duties and Responsibilities

• Managing and maintaining a clean and tidy area at all times
• Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department
• Represent a positive, optimistic and enthusiastic ambassador for the business
• Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate
• Maintain cleanliness of all meeting rooms, ensuring clean and tidy morning and evening daily
• Replenish supplies and ensure stock ordered as required
• Manage all incoming and outgoing post and post room function for the business
• Support adhoc projects for various departments as and when required
• Provide assistance to the onboarding process for new starters, including training material preparation and collation, security access passes, workstation assessments and desk preparation
• Event planning including quarterly awards, incentives, sales drives and social calendar activity
• Look to improve processes or procedures to increase efficiency
• Booking meetings as required and arranging refreshments or catering for events using agreed suppliers
• Manage all administrative tasks effectively within required timeframes
• Update and maintain master security log including parking allocations, security pass IDs and leaver deactivation

What’s in it for you?

• Exceptional training – giving you tools to succeed throughout your NFS career
• We work hard but have fun too; regular theme days and charity events
• Life Assurance from day 1
• Employee Assistance Programme for support with life matters
• Discounts for coffee, restaurants, cinemas, gyms and more
• Well-being benefits including free fruit, flu vaccinations, cycle to work, eye test vouchers
• Enhanced maternity and paternity pay
• Pension and 23 days holiday
• Hours: Monday to Friday. Part-time 16 hours

Seniority level

• Entry level

Employment type

• Part-time

Job function

• General Business
• Industries
• Insurance

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